Global Customer Quality Engineer – MedTech & Impact

LivaNova; United States; A distancia; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

LivaNova is seeking a Customer Quality Engineer to support Neuromodulation therapies. You will handle customer feedback, perform investigations, and assist with regulatory reporting while collaborating with cross-functional teams to ensure product quality and regulatory compliance.

You will work with Quality, Regulatory Affairs, R&D, Clinical and other groups to drive continuous improvement and effective issue resolution in a global environment.

Formación

• Bachelor’s degree in Engineering.
• Strong written and verbal communication skills in English.
• Strong analytical and problem-solving skills.
• Collaborative mindset with willingness to learn and work across international teams.
• Interest in healthcare, medical technology, quality, or regulated industries.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Internship or academic project in engineering/quality or regulated industry desirable.

Responsabilidades

• Receive customer feedback and provide technical troubleshooting to resolve issues.
• Initiate and investigate product complaints, including root cause analysis.
• Prepare and submit medical device vigilance and regulatory reports to authorities.
• Maintain accurate complaint files, quality records, and documentation.
• Identify potential product or quality trends and escalate findings.
• Collaborate with Quality, Regulatory Affairs, R&D, Clinical and other teams for compliance and improvement.

Conocimientos

Strong written and verbal English

Analytical and problem-solving

Collaborative mindset

Microsoft Office proficiency (Excel, W

Educación

Bachelor’s degree in Engineering

Herramientas

Microsoft Office

Descripción del empleo

LivaNova is seeking a Customer Quality Engineer to support Neuromodulation therapies. You will handle customer feedback, perform investigations, and assist with regulatory reporting while collaborating with cross-functional teams to ensure product quality and regulatory compliance.

You will work with Quality, Regulatory Affairs, R&D, Clinical and other groups to drive continuous improvement and effective issue resolution in a global environment.