Global Crisis & Public Affairs Director

ADP; Roseland (NJ); On-site; USD 115,000 - 214,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Matched Retirement Savings

Wellness Program

Holiday, Personal Days & Vacation

Paid Volunteer Time Off

Job summary

ADP is seeking a strategic and execution-oriented Director of Public Affairs with deep expertise in crisis communications and issues management. This role will partner closely with the Senior Director, Public Affairs, to help lead and operate a global crisis and issues function, ensuring strong coordination, consistency, and high-impact execution.

This individual will play a critical role as a strategic advisor and hands-on execution partner, driving day-to-day management of crisis and issues

Qualifications

• 7–10 years of experience in corporate affairs, crisis communications or public affairs.
• Proven experience leading crisis response in complex, fast-paced environments.
• Experience supporting or working across global teams and regional markets.
• Strong ability to translate strategy into practical execution and operational plans.
• Experience partnering with senior communications leaders and cross-functional stakeholders.
• Excellent written and verbal communication skills.
• Highly collaborative with strong project management and organizational skills.

Responsibilities

• Lead global crisis communications and issues management strategies.
• Serve as a strategic partner to senior communications leadership and crisis & issues teams.
• Manage end-to-end response with timely, coordinated messaging across channels.
• Maintain crisis readiness through playbooks, simulations and training programs.
• Support global collaboration and alignment across regions.
• Ensure governance and operational excellence in crisis management.
• Identify and prioritize emerging risks affecting the company reputation.
• Develop proactive reputation strategies with internal stakeholders.
• Build measurement frameworks showing business value and risk mitigation.
• Oversee monitoring to identify risks early and inform planning.

Skills

Crisis communications

Public affairs

Stakeholder management

Cross-functional collaboration

Project management

Written communication

Verbal communication

Job description

ADP is seeking a strategic and execution-oriented Director of Public Affairs with deep expertise in crisis communications and issues management. This role will partner closely with the Senior Director, Public Affairs, to help lead and operate a global crisis and issues function, ensuring strong coordination, consistency, and high-impact execution.

This individual will play a critical role as a strategic advisor and hands-on execution partner, driving day-to-day management of crisis and issues