Global Credit Risk Operations Lead

Airwallex; San Francisco (CA); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Airwallex is seeking a Credit Risk Operations Manager to oversee global credit risk across all product offerings. You’ll assess merchants, define risk KPIs, and partner cross-functionally to align commercial goals with risk controls.

You will drive KYB processes, build reporting dashboards, and shape SOPs for ongoing risk management. This role is hybrid and based in San Francisco, with a focus on data-driven risk mitigation and strong cross‑team collaboration.

Qualifications

• Strong analytical and quantitative skills with experience assessing merchant or counterparty credit risk.
• Deep understanding of credit fundamentals including cash flow analysis, collateral structures, and exposure management.
• Experience with ongoing credit monitoring, limit setting, and early warning frameworks for merchant portfolios.
• Solid grasp of payment flows and how settlement timing, reserves, and chargebacks affect credit exposure.
• Ability to identify emerging credit risks across geographies and payment products.
• Excellent written and verbal communication; able to explain credit findings to technical and non-technical stakeholders.
• Proven ability to manage multiple priorities in a fast-paced environment with precision and urgency.
• Ownership mindset with accountability and decisive execution.

Responsibilities

• Manage Airwallex’s credit risk exposure across all product offerings.
• Evaluate credit risk across payment acceptance channels (cards, bank payments, local methods).
• Drive KYB processes to build and maintain a diverse, high-quality merchant portfolio.
• Define, monitor and deliver against global credit risk performance KPIs.
• Develop SOPs for credit risk management including vetting, investigation and monitoring.
• Create structured reporting and dashboards for global visibility into risk performance.
• Partner with Business Development, Legal, Compliance and Risk to balance goals with risk mitigation.
• Strengthen risk awareness across global stakeholders and surface emerging risks proactively.

Skills

Credit risk analysis

Data-driven decision making

Financial statement analysis

Risk monitoring

Stakeholder communication

SQL

Education

Bachelor's degree in Finance/Business

Tools

SQL

Excel

Job description

Airwallex is seeking a Credit Risk Operations Manager to oversee global credit risk across all product offerings. You’ll assess merchants, define risk KPIs, and partner cross-functionally to align commercial goals with risk controls.

You will drive KYB processes, build reporting dashboards, and shape SOPs for ongoing risk management. This role is hybrid and based in San Francisco, with a focus on data-driven risk mitigation and strong cross‑team collaboration.