Global Consumer Credit Product Specialist

Mastercard; Purchase (NY); On-site; USD 95,000 - 158,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid parental leave

Vacation time

Job summary

Mastercard’s Global Consumer Credit team is seeking a Product Specialist to support the execution of global commercialization priorities for consumer credit products. You will create sales enablement materials, assist with marketing strategies, coordinate inputs, and maintain reporting to drive regional progress.

The role emphasizes building compelling customer-facing narratives, tracking KPI data, and synthesizing insights across global and regional teams to inform RFP responses and

Qualifications

• Experience supporting commercialization, sales enablement, strategy, or consulting is preferred.
• Strong execution mindset with the ability to manage multiple priorities, coordinate inputs across stakeholders, maintain high-quality outputs, and deliver work on time in a fast-moving environment.
• Strong analytical orientation, with the ability to maintain trackers, synthesize data, identify trends, and translate insights into actionable recommendations.
• Strong written and verbal communication skills, with the ability to create clear, structured, outputs that can be adapted for internal and customer-facing audiences.
• Highly organized and detail-oriented, with the ability to maintain tools, templates, trackers, reporting, content repositories, and governance processes that support consistent execution across teams.
• Comfortable working across global, regional, and matrixed teams with the ability to build effective working relationships.
• Proactive, dependable, and comfortable operating in ambiguity, with a willingness to take ownership of defined workstreams, propose solutions, and follow through to completion.
• Demonstrates curiosity, strong problem-solving skills, commitment to continuous learning, and the ability to bring structure and clarity to complex business topics.

Responsibilities

• Support the execution of the global consumer credit commercialization strategy for affluent and non-affluent credit products.
• Develop, maintain, and refresh sales enablement materials, commercialization toolkits, customer-facing narratives, and internal education materials that help regional teams and account managers with positioning Mastercard consumer credit products effectively.
• Support critical consumer credit RFPs and strategic customer meetings by coordinating inputs, compiling insights, and helping to create clear and compelling materials in partnership with cross-functional contributors.
• Help build customer and segment-specific materials that communicate the value of Mastercard consumer credit products, including value proposition articulation, issuer benefits, cardholder benefits, product differentiation, and commercial relevance.
• Support the development of case studies, proof points, success stories, and examples that demonstrate the value and impact of Mastercard consumer credit products and commercialization initiatives.
• Track market, issuer, and competitor activity across affluent and non-affluent credit, synthesizing relevant trends and insights into clear summaries that can inform sales enablement, RFP responses, and commercialization recommendations.
• Maintain commercialization trackers, KPI reporting, pipeline views, and other tools that improve visibility into consumer credit commercialization activity, regional progress, sales enablement needs, and business performance.
• Extract and analyze performance data, market information, and regional feedback to identify trends, gaps, opportunities, and recommendations that support commercialization execution.
• Contribute to the development and improvement of repeatable commercialization processes, tools, templates, and knowledge resources that increase consistency, quality, and scalability across global and regional teams.
• Coordinate operating activity for global consumer credit commercialization, including recurring updates, regional input collection, action tracking, and material refresh updates.
• Support leadership updates, business reviews, internal communications, and stakeholder materials by synthesizing complex inputs into clear, concise, well-structured outputs.
• Support ad hoc strategic and executional requests.
• Partner cross-functionally with global and regional Product, Sales, Marketing, Services, Finance, Legal, regional teams.

Skills

Execution mindset

Analytical orientation

Written communication

Verbal communication

Organization & detail orientation

Cross-functional collaboration

Ambiguity tolerance

Problem solving

Tools

Sales enablement tools

KPIs & reporting tools

Job description

Mastercard’s Global Consumer Credit team is seeking a Product Specialist to support the execution of global commercialization priorities for consumer credit products. You will create sales enablement materials, assist with marketing strategies, coordinate inputs, and maintain reporting to drive regional progress.

The role emphasizes building compelling customer-facing narratives, tracking KPI data, and synthesizing insights across global and regional teams to inform RFP responses and