Global Connect Program Manager

Meter; San Francisco (CA); Hybrid; USD 100,000 - 170,000; Full time

Benefits offered by this job

Equity plan

Hybrid work in San Francisco

Job summary

Meter in San Francisco is seeking a Program Manager for Connect to own the customer-facing experience of sourcing, installing, and managing internet across locations. You will coordinate with Sales, Customer Success, Operations, and Engineering to deliver a slick, global connectivity journey for customers.

You’ll build scalable processes, standardize workflows, and partner with providers to ensure fast, high-quality connections. This hybrid role blends strategy with hands-on execution at Meter.

Qualifications

• Strong collaboration across Sales, Customer Success, Operations and Engineering.
• Experience working with internet service providers and property managers is a plus.
• Ability to build scalable processes and playbooks for multi-location deployments.

Responsibilities

• Coordinate across internal stakeholders and external partners to deliver white-glove procurement and fulfillment for each location.
• Ensure connections are procured, installed and customer-ready while reducing touchpoints and friction.
• Develop repeatable processes for circuit selection, installation, and validation.
• Expand international coverage while maintaining quality and speed for Meter customers.

Job description

Meter in San Francisco is seeking a Program Manager for Connect to own the customer-facing experience of sourcing, installing, and managing internet across locations. You will coordinate with Sales, Customer Success, Operations, and Engineering to deliver a slick, global connectivity journey for customers.

You’ll build scalable processes, standardize workflows, and partner with providers to ensure fast, high-quality connections. This hybrid role blends strategy with hands-on execution at Meter.