Global Command Center Supervisor GSOC

Garda World Security; New York (NY); On-site; USD 68,000 - 74,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) matching

Paid time off

Uniform provided at no cost

Job summary

A leading security solutions provider in New York is seeking a Global Command Center Operator to monitor security systems, document incidents, and respond to threats in a fast-paced environment. The ideal candidate has over 2 years of experience in a command center, strong report writing skills, and proficiency with Genetec Video Software and CCURE 9000 Access Control. This full-time role offers a competitive hourly wage of $34.00 and a comprehensive benefits package including health insurance and paid time off.

Qualifications

• 2+ years working in a command center, SOC, and/or GSOC environment.
• 2+ years working as a supervisor in a command center, SOC, and/or GSOC environment.
• Authorization to work in the U.S.

Responsibilities

• Monitor security systems to detect suspicious activity using Genetec.
• Document observed events and incidents; write detailed reports.
• Respond quickly to incidents or potential threats.
• Control access to secure areas and verify identities using CCURE 9000.
• Analyze security systems for vulnerabilities or malfunctions.
• Collaborate with law enforcement in emergencies.
• Ensure the safety of individuals and property.

Skills

Strong observation skills

Strong report writing skills

Strong proficiency with technology

Education

New York Security License

Tools

Genetec Video Software

CCURE 9000 Access Control

Job description

GardaWorld Security Services is hiring a Global Command Center Operator.

Ready to suit up as a Global Command Center Operator?

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As an Operator – Surveillance, you will be the person spotting threats before they escalat[e] in a security operations center.

Schedule and Location

Global Command Center Supervisor – Full‑Time, Monday‑Friday 7:00 am – 3:00 pm, Manhattan, NY.

Compensation & Benefits

• Competitive hourly wage of $34.00 / hour (DailyPay available for GardaWorld employees)
• Comprehensive benefits package including medical, dental, and vision insurance, a 401(k) retirement savings plan with employer matching, paid time off (PTO), paid holidays, disability coverage, and life insurance options.
• Career growth opportunities at GardaWorld.
• Uniform provided at no cost.

Responsibilities

• Monitor security systems to detect suspicious activity using Genetec.
• Document observed events and incidents; write detailed reports.
• Respond quickly to incidents or potential threats.
• Control access to secure areas and verify identities of visitors using CCURE 9000.
• Analyze security systems to identify potential vulnerabilities or malfunctions.
• Collaborate with law enforcement in case of serious situations or emergencies.
• Ensure the safety and protection of individuals and property.

Qualifications

• 2+ years working in a command center, SOC, and/or GSOC environment.
• 2+ years working in a command center, SOC, and/or GSOC environment as a supervisor.
• 2+ years working with Genetec Video Software and CCURE 9000 Access Control.
• New York Security License required.
• Interact with sites in multiple countries / multiple states.
• Be authorized to work in the U.S.
• Strong report writing skills.
• Strong proficiency with technology.

Equal Employment Opportunity Statement

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.