Emergency Command Center Operator

GardaWorld Security Services U.S.; Tampa (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Healthcare including medical insurance

401(k) with employer matching

PTO and paid holidays

Life and disability insurance

Uniform provided

Job summary

GardaWorld Security Services U.S. in Tampa, FL is hiring a Surveillance Security Officer (GSOC). You will monitor multiple screens, detect threats, and respond quickly in a 24/7 monitoring environment.

The role emphasizes sharp observation, detailed reporting, and adherence to security procedures to protect people and property. We offer competitive pay, benefits including medical/dental/vision, a 401(k) with employer matching, PTO and holidays, life and disability coverage, uniform provision,

Qualifications

• Experience as a command center dispatcher or high-volume call center is preferred.
• Strong report writing skills.
• Able to read and follow procedures and maintain focus.
• Authorized to work in the U.S. and able to obtain a Class D security license.

Responsibilities

• Provide rapid response in critical situations.
• Read and write detailed reports.
• Enforce customer procedures, regulations and standards.
• Monitor security systems and detect suspicious activity.
• Document events with detailed reports and incident logs.
• Respond quickly to incidents or threats.
• Control access to secure areas and verify visitor identities.
• Collaborate with law enforcement in emergencies.

Skills

Command Center Dispatch/Operator

High Volume Call Center

Report writing skills

Technology proficiency

Focus and attention to detail

Security, Military or Law Enforcement

Class D Security License

Education

HS Diploma or GED

Job description

GardaWorld Security Services U.S.

Tampa, FL 33610

Job Description:

GardaWorld Security Services is Now Hiring a Surveillance Security Officer (GSOC)

Ready to suit up as a Surveillance Security Guard-Emergency Dispatcher Command Center?

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As a Security Officer – Surveillance, you will be the person spotting threats before they expand in environments such as a security operations centers, call centers, parking gatehouses, etc.

What’s in it for you:

• Site Location : Tampa, FL
• Schedule:

GardaWorld Security Services is Now Hiring a Surveillance Security Officer (GSOC)

Ready to suit up as a Surveillance Security Guard-Emergency Dispatcher Command Center?

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As a Security Officer – Surveillance, you will be the person spotting threats before they expand in environments such as a security operations centers, call centers, parking gatehouses, etc.

What’s in it for you:

• Site Location : Tampa, FL
• Schedule:

***Must have open availability for any shift***

• Competitive hourly wage of$22.00/HR(DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of Surveillance Security Guard

• You provide rapid response in critical situations.
• You’re good with reading and writing detailed reports.
• You know when and how to enforce customer procedures, regulations and standards.

• Monitor security systems to detect any suspicious activity
• Document observed events and incidents, writing detailed reports
• Respond quickly to incidents or potential threats
• Control access to secure areas and verify the identities of visitors
• Analyze security systems to identify potential vulnerabilities or malfunctions
• Collaborate with law enforcement in case of serious situations or emergencies
• Ensure the safety and protection of individuals and property

Qualifications of a Surveillance Security Guard

• Preferred experience as Command Center Dispatch/Operator OR High Volume Call Center
• Be authorized to work in the U.S.
• Be able to provide documentation of HS Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Strong report writing skills
• Good eyesight and excellent abilities to maintain focus
• Strong proficiency with technology
• If you have Security, Military, Law Enforcement experience – even better!
• Ability to obtain a Class D Security License

In the United States, GardaWorld Security remains the only guarding security company to beCertified by Great Place to Work.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

**STATE LICENSE B1200012