Global Cold Chain Logistics Lead (Pharma)

Socket.dev; Sunnyvale (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Intuitive Surgical in Sunnyvale is seeking a Cold Chain Pharmacy Distribution Engineer to lead the Global Logistics Team in ensuring compliant cold chain distribution of pharmaceutical imaging agents. You will drive end‑to‑end logistics, including 3PL partnerships, regulatory compliance, and cross‑functional project delivery.

The role emphasizes program leadership, OpEx initiatives, and cross‑functional collaboration with the Fluorescence Imaging organization to scale operations and improve

Qualifications

• Minimum of 7 years of operations process experience, ideally in the pharmaceutical distribution industry.
• Highly proactive with the ability to work independently.
• Highly organized with a strong ability to prioritize tasks and deliverables across a portfolio.
• Excellent communication skills, including experience presenting in front of leadership.
• Fluent English language skills (both verbal and written).
• Ability to travel domestically and internationally up to 25%.
• Five plus years of BU or BU‑facing experience, with sensitivity and commitment to business problem solving specifically in pharma, specialty pharma, and supply chain management.
• Demonstrated experience and ability to use soft skills successfully.
• Demonstrated experience in leading a cross‑functional, global project teams.
• Experience in logistics and distribution environments, third party logistics and cold chain.
• Pharmaceutical regulatory compliance, e.g., FDA, DSCSA, QMS, beneficial.
• Experience working with or leading IT teams in developing SAP‑centric solutions beneficial.

Responsibilities

• Lead logistics workstream for new pharmaceutical product introductions from later‑stage development through commercialization.
• Define the end‑to‑end processes including inventory management, order flow, EDI/IT systems.
• Execute Fluorescence Imaging and Global Logistics projects within the approved budget, timeline and scope.
• Create process flow maps to help team partners and leaders gain a deeper understanding of process options.
• Assist in the management of day‑to‑day relationships with 3PL providers, specialty distributors, and wholesalers with Fluorescence Imaging organization.
• Develop and maintain project management infrastructure supporting project collaboration, communications, and delivery.
• Identify and schedule project deliverables, milestones, required activities and tasks.
• Assist in the creation of the Project Charter, execute and monitor to the Project Charter.
• Establish work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel.
• Implement project communication plan.
• Develop and execute logistics launch plans, including timelines, risks, and mitigation strategies.
• Ensure that project goals are accomplished and are in line with business objectives and success metrics.
• Direct and coordinate activities of project personnel to ensure that the project progresses on scope, on schedule and within budget.
• Present recommendations or ask for specific support to “go to green” of steering committees and leadership.
• Collaborate with upstream and downstream partners to understand process pain points and drive improvements impacting cross‑functional KPIs.
• Present project updates, findings, and detailed, prioritized recommendations to sponsors and key stakeholders in various formats.
• Collaborate with Global Process Owners to implement system and process improvements ensuring alignment and consistency for the Specialty program.

Skills

Operations exp

Pharma distribution

English fluency

Communication

Travel 25%

Education

Bachelor's degree

Lean Six Sigma

Lucidchart/Box/Visio/Excel

Tools

SAP

Smartsheet

Box

Microsoft Visio

PowerPoint

Job description

Intuitive Surgical in Sunnyvale is seeking a Cold Chain Pharmacy Distribution Engineer to lead the Global Logistics Team in ensuring compliant cold chain distribution of pharmaceutical imaging agents. You will drive end‑to‑end logistics, including 3PL partnerships, regulatory compliance, and cross‑functional project delivery.

The role emphasizes program leadership, OpEx initiatives, and cross‑functional collaboration with the Fluorescence Imaging organization to scale operations and improve