Sr. Logistics Analyst - Cold Chain Lead

GlaxoSmithKline; Zebulon (NC); On-site; USD 80,000 - 100,000; Full time

Job summary

GlaxoSmithKline is seeking a logistics leader in Zebulon, North Carolina, to oversee cold chain logistics across the U.S. supply network. In this role, you will ensure products are delivered safely and on time while optimizing temperature-controlled transport solutions.

The position requires a Bachelor's degree in a related field and a minimum of five years of experience in logistics or cold chain operations. Strong analytical skills and the ability to collaborate across teams are essential.

Qualifications

• Minimum five years’ experience in logistics, supply chain or cold chain operations.
• Experience managing temperature-controlled transportation and packaging solutions.
• Demonstrated ability to work with external carriers and 3rd-party logistics providers.

Responsibilities

• Lead end-to-end cold chain shipments, from planning to delivery confirmation.
• Drive process improvements and standard operating procedures.
• Document and educate business partners on cold chain requirements.

Skills

Logistics management

Analytical skills

Clear communication

Problem solving

Education

Bachelor's degree in supply chain, logistics, engineering, life sciences or related field

Tools

Excel

Business intelligence tools

Power BI

Tableau

Job description

Position Summary

You will lead cold chain logistics activities across the U.S. supply network to help deliver products safely and on time. You will work closely with supply, quality, external carriers and commercial partners to design, improve and execute temperature-controlled transport solutions. We value practical problem solving, clear communication and a collaborative mindset. This role offers growth, meaningful impact, and alignment with our mission of uniting science, technology and talent to get ahead of disease together.

Responsibilities

• Lead end-to-end cold chain shipments, from planning to carrier execution and delivery confirmation. Manage and evaluate temperature-controlled carriers and providers to protect product integrity.
• Build and maintain clear operational metrics, reports and dashboards to guide decisions and improve performance. Investigate and resolve temperature excursions and shipment failures, partnering with quality and ops teams.
• Drive process improvements and standard operating procedures to enhance reliability, speed and cost-efficiency. Support cross‑functional projects to scale cold chain capabilities, including equipment selection and qualification.
• Support the oversight of the 3PL warehouse partner in all activities, with emphasis on cold chain operations, including receiving, shipping, order transfers, cycle counting, IWTs, and other pertinent tasks while ensuring adherence to all quality and safety standards.
• Oversight of external cold chain storage warehousing partner, including transaction and dispatch management for materials to and from the Zebulon Site, including non‑routine dispatch, and ensure movements are maintained through auditable documents.
• Lead and ensure compliance with all cold storage requirements during the movement of cold chain materials, including temperature monitoring logs, during receipt, intra‑site moves, and outbound shipments, ensuring all GDP and ALCOA++ principles are followed.
• Support any internal or external audits of cold chain materials and processes.
• Document and educate business partners on proper cold chain storage and transportation requirements. Participate in and lead training sessions related to cold chain procedures.
• Demonstrate accountability for warehouse capacity management in conjunction with the needs of cross‑functional teams by ensuring inventory accuracy through both physical and systemic checks.
• Drive improvements for both operational processes and data management at the site via problem solving, continuous improvement activities, and performance management within the business area.
• Interface with central support team by either assisting or acting as site liaison and point of contact for cold chain.
• Earn and provide orange belt support as needed for deviations within the logistics space via the DMAIC process.

Basic Qualifications

• Bachelor's degree in supply chain, logistics, engineering, life sciences or related field, or equivalent practical experience.
• Minimum five years’ experience in logistics, supply chain or cold chain operations.
• Experience managing temperature‑controlled transportation and packaging solutions.
• Strong analytical skills with experience using Excel and reporting or business intelligence tools.
• Demonstrated ability to work with external carriers and 3rd‑party logistics providers.
• Clear written and verbal communication skills with experience collaborating across teams.

Preferred Qualifications

• Experience in pharmaceutical, biotech or healthcare cold chain environments.
• Knowledge of temperature monitoring devices, validated shippers and qualification protocols.
• Familiarity with regulatory expectations for storage and transport of temperature‑sensitive products.
• Experience with warehouse management systems, transportation management systems or ERP integration.
• Continuous improvement training such as Lean or Six Sigma.
• Experience creating visual dashboards using Power BI, Tableau or similar tools.

Equal Opportunity Employer

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Contact

[e-mail]