Global Clinical Supply, Process Steward - Planning - Hybrid

Merck Sharp & Dohme Corp.; Pennsylvania; Hybrid; USD 117,000 - 184,000; Full time

Benefits offered by this job

Medical

Dental

Vision insurance

401(k) retirement plan

Paid holidays

Vacation time

Sick days

Job summary

Merck & Co., Inc. in USA (Pennsylvania) seeks a Senior Specialist, Global Clinical Supplies Process Steward to ensure planning processes are defined and supported by SAP and robust workflows.

You will align with process owners and SME networks to drive improvements across forecasting, MRP, and master data. The role emphasizes SAP expertise, cross-functional collaboration, and delivering standardized processes while enabling innovation in the planning domain.

Qualifications

• 5+ years of experience in Supply Chain Management or a related planning support function.
• 3+ years of working experience with SAP, including Demand Management, MPS and MRP.
• Ability to manage a diverse portfolio of projects and initiatives.

Responsibilities

• Lead the development and implementation of Global Clinical Supplies processes.
• Act as the overall knowledge expert of SAP and Global Business Processes for Supply Chain Planning and Forecasting.
• Drive business challenges to resolution with system solutions across Global Clinical Supplies.
• Support business case development and maintain the Demand Tracker for enhancements.
• Drive standardization, implementation, and training on new processes.
• Ensure integrity of a single global business process by reviewing SOPs and assessing changes.
• Collaborate with the Global Process Steward Network across Manufacturing and COMET Leads.
• Support tier management and escalations for transactional issue resolution.
• Provide Deviations, Investigation, and CAPAs in the planning area.
• Identify process-driven opportunities to improve performance.
• Develop strong relationships to drive change and priorities with diverse stakeholders.

Skills

Forecasting

Supply planning

Production scheduling

Business processes

Change management

Data analysis

GMP

Risk management

SCM

Demand Management

Project management

Education

Bachelor's degree in science, Engineering or similar field

Master's degree in Science, Engineering or similar field

Tools

SAP

Job description

Job Description

Role Overview:

As part of the Global Clinical Supplies organization, the Process Stewards works at the interface between core business processes and SAP capabilities, helping to enable efficient business operations, support enhancements, and drive innovation. The Senior Specialist, Global Clinical Supplies Process Steward ensures clinical supply chain processes are clearly defined and documented, and that they are supported by the right workflows, stakeholders, SME network, and tools such as SAP.

The Process Steward Team works closely with end users and process owner communities to ensure processes meet current and evolving business needs. Process Stewards also provide oversight and expertise in the SAP solution for their respective domain area: Packaging Execution, Material Handling, Distribution & Logistics, Planning, Source to Settlement/Tax/Finance, Trade Operations, ISO, Relationship Management, QA, and Compliance.

This Process Steward role is specifically oriented towards the Planning domain, supporting business processes and SAP capabilities related to forecasting (custom SAP solution), MRP/Supply Planning, and master data.

Primary activities:

• Lead the development and implementation of Global Clinical Supplies processes that align with Global Clinical Supplies short- and long-term objectives.
• Act as the overall knowledge expert of SAP and Global Business Processes for Supply Chain Planning and Forecasting.
• Drive business challenges to resolution with system solutions across our company's Global Clinical Supplies.
• Support business case development (Enhancement Prioritization Management Form) and maintain the Demand Tracker for enhancement requests and prioritization.
• Drive business process standardization, implementation, and training on new processes.
• Ensure the integrity of a single global business process by reviewing SOPs and assessing process changes against system impact.
• Contribute to our company's Global Clinical Supplies Global Process Steward Network, partnering with our Manufacturing Division Global Process Steward and COMET Functional Leads.
• Support tier management and escalations for transactional issue resolution.
• Ensure to provide support Deviations, Investigation, and CAPAs in the planning area
• Collaborate with cross-functional teams to identify process-driven opportunities to improve business performance.
• Develop strong, trust-based, collaborative relationships to drive change and execute priorities with a diverse group of stakeholders.

Education:

• Bachelor's degree in science, Engineering or similar field with 5+ years of relevant experience, or a
• Master's degree in Science, Engineering or similar field with 3+ years of relevant experience preferred.

Required Experience and Skills:

• 5+ years of experience in Supply Chain Management or a related planning support function, with demonstrated knowledge of forecasting, supply planning, production scheduling, and business process execution.
• 3+ years of working experience with SAP, with demonstrated knowledge of Demand Management, Master Production Scheduling (MPS), Material Requirements Planning (MRP), and related planning processes.
• Ability to manage a diverse portfolio of projects and initiatives.

Required Skills

Business Processes, Change Management, Clinical Supply Chain Management, Clinical Trial Management, Data Analysis, Good Manufacturing Practices (GMP), Materials Requirements Planning (MRP), Risk Management, Supply Chain Management (SCM)

Preferred Skills

Cross-Functional Teamwork, Demand Management, Process Improvements, Supply Chain Planning (SCP)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The primary location for this posting is:

USA - Pennsylvania - West Point

Where required by law, the compensation range for this role is provided below.

The salary range for the primary location of this role is:

$117,000.00 - $184,200.00

This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include

• medical
• dental
• vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days

More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

Additional location(s): Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location.

Additional location(s) Compensation Information

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

No

Job Posting End Date:

11/17/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:

R424843