Global Clinical Operations Lead - HealthTech & AI

OpenKrill; United States; Remote; USD 79,000 - 124,000; Full time

Job summary

Tandem Health is hiring for a global clinical operations role, based in Madrid with regular in-person attendance and occasional travel to Stockholm and clinicians across the country. You’ll roll out Tandem’s AI clinical operating system, onboarding organizations, refining workflows, and shaping the product through feedback.

The role engages with executives, medical leaders, and end-users, applying clinical insight to on-ground implementations and scaling patient care worldwide.

Qualifications

• Clinical experience in healthcare; MD preferred.
• Exposure to consulting, corporate, or startup environments.
• Passion for technology, AI, and transforming care.
• Strong communication with executives, engineers, clinicians.
• Process-driven mindset with organizational strength.
• Ownership, curiosity, and initiative in a fast-paced setting.
• Willingness to travel up to 25%.
• Fluent in English and Spanish.

Responsibilities

• Lead live product demos for prospective clients and support commercial efforts in Spain.
• Design and adapt workflows and templates for diverse markets and large-scale customers.
• Partner with product, engineering, and commercial teams to deliver smooth rollouts and seamless workflow integration.
• Represent Tandem at international conferences, workshops, and customer events.
• Guide clinicians through onboarding, training, and day-to-day support.
• Troubleshoot and solve problems to ensure clinicians get maximum value from Tandem.
• Build templates and prompts, contributing to the ongoing evolution of Tandem’s AI assistant.
• Manage clinical safety incidents and optimize internal operations for safe scaling.

Skills

Clinical experience

Consulting exposure

Tech enthusiasm

Executive communication

Organizational skills

Ownership & initiative

Travel up to 25%

Bilingual English/Spanish

Job description

Tandem Health is hiring for a global clinical operations role, based in Madrid with regular in-person attendance and occasional travel to Stockholm and clinicians across the country. You’ll roll out Tandem’s AI clinical operating system, onboarding organizations, refining workflows, and shaping the product through feedback.

The role engages with executives, medical leaders, and end-users, applying clinical insight to on-ground implementations and scaling patient care worldwide.