Global Claims Technology Analyst

AIG

Jersey City (NJ)

On-site

USD 96,000 - 129,000

Full time

4 days ago

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Benefits offered by this job

Competitive benefits

Job summary

AIG is seeking a Business Analyst, Global Claims Technology in Jersey City, NJ. You will translate business needs into actionable tech requirements, work with stakeholders across IT and business units, and contribute to fraud-related initiatives.

You’ll participate in agile SCRUM processes, document data flows, and help drive testing, training, and user documentation. The role emphasizes collaboration with development teams, process analysis, and continuous improvement within Claims Technology.

Qualifications

Experience in Insurance business and working with diverse stakeholders.
Strong analytical and data-driven mindset with problem-solving abilities.
Experience with BPM technologies (e.g. Pega or equivalents).
Excellent written and verbal communication skills; proficient in creating documentation.

Responsibilities

Gather requirements with clients, define KPIs, and map business needs to technology.
Lead requirements gathering and present findings to management.
Design data flows and document business requirements for Agile delivery.
Develop user stories and support test planning and execution.
Create user guides, release notes, and training material for end users.