Business Analyst, Global Claims Tech (Fraud)

AIG Claims, Inc.; Jersey City (NJ); On-site; USD 96,000 - 129,000; Full time

Job summary

AIG Claims, Inc. invites applications for a Business Analyst within Global Claims Technology. You will translate business needs into actionable technology requirements for our global fraud initiatives, collaborating with business units and development teams across the full lifecycle.

The role requires delivering dataflow documentation, requirements gathering, test planning, and user documentation. A bachelor’s degree and strong communication skills are essential.

Qualifications

• Knowledge of Insurance business and processes.
• Ability to work with cross-functional stakeholders.
• Analytical, data-driven mindset with problem solving.
• Excellent written and verbal communication skills.
• Experience documenting SOPs and business processes.

Responsibilities

• Translate business needs into actionable technology requirements.
• Document data flows and mappings with stakeholders.
• Lead requirements gathering and present findings to management.
• Develop and execute test plans to verify user requirements.
• Create user guides and release notes for end users.

Skills

Insurance knowledge

Stakeholder communication

Analytical mindset

Clear written & verbal communication

Questioning for clarity

Education

Bachelor’s degree or equivalent

Tools

Pega

Visio

Job description

AIG Claims, Inc. invites applications for a Business Analyst within Global Claims Technology. You will translate business needs into actionable technology requirements for our global fraud initiatives, collaborating with business units and development teams across the full lifecycle.

The role requires delivering dataflow documentation, requirements gathering, test planning, and user documentation. A bachelor’s degree and strong communication skills are essential.