Global Circuit Manager – Telecom Networks & SLA Focus

The Bison Group; Washington (District of Columbia); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO (vacation, sick leave, holidays)

Job summary

The Bison Group is seeking a qualified Telecommunications/Network Specialist to manage global enterprise communications, oversee circuit provisioning, and coordinate 24/7 outage support. Candidates must hold active TS/SCI with polygraph or be able to obtain one before start, have records management experience, and strong MS Office proficiency.

Flexibility for weekends and evenings is required. Responsibilities include lifecycle management of routing, switching, WAN/LAN equipment, and

Qualifications

• Active TS/SCI security clearance with polygraph OR TS/SCI clearance with ability to obtain polygraph prior to start
• 2+ years of customer record keeping and records management experience
• Ability to work weekends and evening hours as needed
• Excellent written and oral and communications skills
• Proficiency in MS Productivity suite - Access, Visio, Word, Excel, PowerPoint, Project, MS Teams, and SharePoint
• Ability to work independently with little direction and guidance

Responsibilities

• Manage global enterprise communication services and collaborate with cross-functional teams to ensure high availability and SLA adherence
• Drive the circuit management function, overseeing circuit provisioning and allocation to ensure effective, high-performance information exchange
• Coordinate 24/7 technical assistance for outage resolution while improving overall service reliability, uptime, and operational performance
• Support lifecycle management and coordinate preparation, installation, and maintenance for routing, switching and WAN/LAN equipment
• Work with engineers to develop network architecture diagrams, maintain capability roadmaps, and execute documented test plans for configuration upgrades before implementation
• Inspect assigned equipment regularly and coordinate with facility maintenance to monitor critical power and environmental support systems
• Act as primary liaison for service providers and ensure customer requirements while ensuring government security policy compliance

Skills

Security clearance

Records management

Weekend/evening flexibility

Communications

MS Office Suite

Independent worker

Education

High School/GED +7 yrs

Associates +5 yrs

Bachelors +3 yrs

Masters +1 yr

Tools

MS Visio

MS Project

MS Teams

SharePoint

MS Access

MS Word

MS Excel

MS PowerPoint

Job description

The Bison Group is seeking a qualified Telecommunications/Network Specialist to manage global enterprise communications, oversee circuit provisioning, and coordinate 24/7 outage support. Candidates must hold active TS/SCI with polygraph or be able to obtain one before start, have records management experience, and strong MS Office proficiency.

Flexibility for weekends and evenings is required. Responsibilities include lifecycle management of routing, switching, WAN/LAN equipment, and