Global Capacity Planning Lead — Ops & Delivery

Amazon

Seattle (WA)

On-site

USD 116,000 - 160,000

Full time

5 days ago

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Benefits offered by this job

Health insurance

401(k)

Paid time off

Parental leave

RSUs

Job summary

Amazon is seeking a seasoned program manager to own the capacity planning process end-to-end across multiple sites, including weekly and quarterly headcount planning and cross-geo coordination. You will build operational plans to optimize staffing costs and align throughput capacity across teams.

The role emphasizes strong data analytics, stakeholder collaboration, and delivering improvements. You will develop dashboards, lead capacity reviews, and partner with Finance to align labor and budgets

Qualifications

5+ years of program or project management experience.
Experience using data and metrics to determine and drive improvements.
Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

Own the capacity planning process end-to-end, from intake to execution readiness across multiple workstreams and geographies.
Build short/long term operational plans for different global sites to optimize variable costs associated with staffing.
Define and maintain gearing ratios to align staffing and throughput capacity across dependent teams.
Lead regular capacity reviews with stakeholders and drive improvements to planning SLAs.