Global Cable Management Applications Engineer

Milliken and Company; Town of Florida (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

Milliken and Company seeks a Cable Management Application Engineer to lead regional installation support and trials for MaxCell and related products. You will engage on-site with customers, help with trials, and provide deep technical support to distributors and sales teams.

The role emphasizes collaboration with product development, marketing, and manufacturing while enabling new product launches and process improvements. Occasional international travel is required.

Qualifications

• BS/BA degree preferred; engineering degree in Mechanical, Optical, Industrial, Electrical Engineering, or a related technical field preferred.
• Experience in a customer-facing technical, field service, application engineering, or industrial support environment.
• Willingness and ability to travel a minimum of 50% of the time, including international travel.
• Strong mechanical aptitude, with the ability to support equipment setup, product trials, testing, and troubleshooting.
• Ability to collaborate internally and externally to shape ideas, communicate concepts, and support customer and manufacturing needs.
• Strong follow-up, organizational, presentation, and technical writing skills.
• Ability to work independently and as part of a cross-functional team in a customer-focused, multi-cultural environment.

Responsibilities

• Take a technical leadership position in the defined region for all current and future solutions for the MaxCell and Milliken Cable Management groups.
• Provide pre- and post‑sale technical support to end users, contractors, engineering firms, distributors, sales representatives, account managers, marketing, customer service, and other Cable Management stakeholders.
• Support customer and sales representative trial requests on-site, including discovery, demonstrations, proof-of-concept trials, and gaining the technical close.
• Conduct customer and internal product training on product suite installation procedures, driving solution advocacy at the product specification and installation levels of the value chain.
• Work with marketing as a technical liaison to support content development, including application notes, instruction manuals, technical marketing content, new product introductions, installation instructions, and product specification guidelines.
• Support new product development in all phases, including equipment design, trials, testing, technical support, and collaboration with product management, product development, and manufacturing.
• Assist with new product launch scale‑up and launch activities for the Cable Management product portfolio.
• Verify that certifications and quality control parameters meet product and customer specifications.
• Interface with manufacturing on key process improvement initiatives and provide technical support for the existing product portfolio.
• Lead RFx response efforts for technical and support documentation.
• Remain up to date and knowledgeable on competitive product offerings and technology trends across all market verticals served.
• Adhere to and promote environmental, health, and safety policies.
• Perform other duties as requested, directed, or assigned.

Skills

Customer-facing

Travel readiness

Mechanical aptitude

Communication skills

Team collaboration

Education

Engineering degree (Mechanical/Electrical/Industrial)

Equivalent experience

Job description

Milliken and Company seeks a Cable Management Application Engineer to lead regional installation support and trials for MaxCell and related products. You will engage on-site with customers, help with trials, and provide deep technical support to distributors and sales teams.

The role emphasizes collaboration with product development, marketing, and manufacturing while enabling new product launches and process improvements. Occasional international travel is required.