Global Billing Ops Analyst — Hybrid

OpenTable; London (KY); Hybrid; USD 54,000 - 81,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

OpenTable, a global leader in restaurant technology, is seeking a detail-focused Billing Operations Analyst to join our team in London on a 12-month contract. You will support all elements of our global billing process, generating invoices, resolving issues, and collaborating with Finance and Sales to ensure accurate financial data.

Ideal candidates have 1+ years in billing/financial operations, proficiency with Salesforce/NetSuite/Oracle, and strong data-analysis skills.

Qualifications

• 1+ years of experience in billing, accounts receivable, or financial operations.
• Proficiency in navigating and utilizing enterprise billing systems (e.g., Salesforce, NetSuite, Oracle, or similar).
• Demonstrated ability to confidently work with spreadsheets and perform basic data analysis.
• Exceptional organizational skills and attention to detail, with a proven ability to manage time efficiently.
• Strong communication skills with a clear ability to collaborate effectively with diverse stakeholders.

Responsibilities

• Process and manage global billing operations, including generating invoices and credit memos, to ensure accurate and timely financial transactions.
• Resolve billing issues and respond to stakeholder inquiries promptly to maintain high customer satisfaction.
• Collaborate with Finance and Sales to resolve discrepancies and manage Pricing Request Forms, ensuring alignment with approved contractual terms.
• Conduct regular audits and execute end-of-month activities to ensure the absolute accuracy of billing and financial data.
• Identify bottlenecks and lead projects to continuously improve billing systems and processes, including the exploration of AI tools.
• Prepare detailed reports, handle ad-hoc analyses, and maintain comprehensive documentation for audit readiness.

Skills

Billing experience

Data analysis

Time management

Communication skills

Tools

Salesforce

NetSuite

Oracle

Job description

OpenTable, a global leader in restaurant technology, is seeking a detail-focused Billing Operations Analyst to join our team in London on a 12-month contract. You will support all elements of our global billing process, generating invoices, resolving issues, and collaborating with Finance and Sales to ensure accurate financial data.

Ideal candidates have 1+ years in billing/financial operations, proficiency with Salesforce/NetSuite/Oracle, and strong data-analysis skills.