Global Benefits Senior Director

WTW; Chicago (IL); Hybrid; USD 145,000 - 195,000; Full time

Job summary

WTW is seeking a senior consultant to lead multinational clients' global benefits programs and design strategies aligned with the broader Employee Value Proposition. You will oversee a large global team and work with local colleagues across countries to execute the strategy.

You will guide brokerage teams, drive revenue growth, and ensure globally coordinated implementations that meet client objectives and budgets in a hybrid US-based role.

Qualifications

• 7+ years of experience with global and regional employee benefits programs.
• Proven ability to generate revenue and grow market share.
• Experience managing large client relationships and leading global teams.
• Proven ability to manage multiple projects, delivering quality deliverables on time and within budget.
• Strong client relationship, interpersonal and team skills.
• Excellent written and oral communication skills; capable of interacting with senior management.
• Willingness to travel on an as-needed basis.
• BA/BS degree or equivalent.
• Experience living and/or working overseas is a plus.

Responsibilities

• Design global benefits strategy for multinational clients.
• Oversee a large global team in executing the strategy.
• Draft statements of work, project plans and budgets across geographic boundaries.
• Mentor junior staff and build cross-functional relationships.
• Penetrate markets and identify new revenue opportunities.
• Provide guidance to local benefits and brokerage teams on implementation.

Skills

Global benefits experience

Revenue growth

Client relationship management

Project management

Leading global teams

Analytical and creative skills

Willingness to travel

MS Excel

MS Word

MS PowerPoint

Education

BA/BS degree or equivalent

Tools

MS Excel

MS Word

MS PowerPoint

Job description

Description

Are you looking for a stimulating role, working with colleagues all round the world to help fix client solutions?

This role involves leading our multinational clients’ global benefits management program, helping them design their benefits strategy and leading a global team to execute on this strategy. You will be working effectively with local colleagues in a variety of countries. Specifically, you will be responsible for leading the project delivering local brokerage and consulting services in the area of medical and other insured benefit programs, as well as providing consulting services around all employee benefits to the headquarters.

The Role

You will be part of WTW’s Integrated and Global Solutions (IGS) team and based in the United States (location flexible).

The IGS team comprises over 300 colleagues across all WTW geographies and is dedicated to serving the needs of the headquarters of its multinational clients. Operating in the global marketplace means multinational companies face a variety of different business, cultural, language and regulatory environments. IGS colleagues get involved in four key areas as follows: multi-country coordination and project management; strategic advice around the management of employee benefits; technical expertise on global risk management; supporting global reach.

You will support our multinational clients through various consulting and project management activities such as:

• Designing your client’s global benefits strategy


• Helping them connect their strategy to other areas of their Employee Value Proposition and Total Rewards


• Overseeing a large global team in executing on a client’s strategy


• Providing guidance to our local benefits and brokerage teams on executing the client’s strategy in a locally relevant manner


• Accountability for penetrating the market and introducing new clients and projects to the firm to meet annual revenue goals


• Identify, develop, and close on strategic sales opportunities and cross-sell new products and services


• Build relationships with internal and external sources to maximize the penetration of key target accounts


• Serve as senior international strategist on global client assignments


• Establish a trusted advisor role with clients and provide consistent, superior relationship management


• Develop plans for execution of large, global engagements


• Draft statements of work, project plans and budgets involving multiple workflow streams and client and consultant teams across geographic boundaries internationally


• As the consulting lead, ensure the progress of the team against established objectives, budget, timeline, deliverables and quality standards


• Finalize and present quality deliverables to clients


• Ensure project managers are maintaining team progress against established budget, timeline, and quality standards


• Demonstrate leadership ability by mentoring other consultants


• Build relationships internally and collaborate effectively on cross-functional and cross-regional teams

Qualifications

The Requirements

• 7+ years of experience working on global and regional employee benefits programs and related consulting services to multinational organizations.


• Proven ability to generate revenue and grow market share


• Track record of success in managing large client relationships and leading global teams


• Proven experience successfully managing multiple projects, producing quality deliverables on time and within budget.


• Strong client relationship, interpersonal and team skills.


• Superior ability to influence and collaborate with senior management and work across all levels of an organization including well developed written and oral communication skills


• A professional presence with polished and well developed oral and written communication skills


• Flexibility and proven ability to diagnose and resolve issues


• Self-starter attitude and ability to work with ambiguity


• Strong analytical and creative skills


• Enjoys training/mentoring junior staff


• The ability to see the \"big picture,\" leveraging the resources of related practices to address the clients' business challenges


• Working knowledge of MS Excel, MS Word, MS PowerPoint, etc.


• Availability to travel on an as needed basis


• BA/BS degree or equivalent required


• Experience living and working overseas, foreign language skills preferred but not essential

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $145,000 - $195,000 USD.

This role is also eligible for an annual short term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)


• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (https://cdn-static.findly.com/wp-content/uploads/sites/1862/2023/01/31091722/Washington-State-Time-Off.pdf)


• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements.

EOE, including disability/vets