Global Banking & Markets Operations, Change Management, New York - Vice President

Goldman Sachs; New York (NY); On-site; USD 110,000 - 235,000; Full time

Job summary

Goldman Sachs in New York, NY seeks an experienced Change Manager for Global Banking & Markets. You will lead cross-divisional initiatives and work with front-to-back teams to design and implement complex programs across the portfolio.

You will influence strategy, manage risks, and drive delivery through governance forums with senior GBM leadership. Strong finance domain knowledge and hands-on coaching are essential.

Qualifications

• Bachelor's Degree required.
• 7-12 years of experience in business analysis, project or program management with finance-industry experience.
• Strong project management skills covering scoping, planning, risk/issue management, and delivery.
• Proven cross-functional delivery track record on time and within budget.
• Excellent communication and interpersonal skills with senior stakeholders.
• Leadership demonstrated through transparency and conflict resolution in large programs.
• Ability to engage and influence stakeholders beyond direct control.
• Strategic thinker who identifies cross-functional issues and communicates implications.
• Hands-on and capable of coaching teams toward high performance.

Responsibilities

• Lead complex cross-divisional initiatives with front-to-back teams (product, design, engineering, operations).
• Articulate project benefits and ensure alignment with program strategy for senior leadership.
• Identify and remediate project risks; report progress and budgets in governance forums.
• Provide transparency on timelines, issues and budgets to GBM leadership.
• Remove impediments at program level by leveraging sponsorship and relationships.
• Collaborate with product owners to build strategic vision and roadmaps, refine demand backlog.
• Define QA/testing approaches and develop migration strategies for post-testing.

Skills

Project management

Stakeholder management

Communication

Leadership

Risk management

Cross-functional collaboration

Strategic thinking

Financial services domain knowledge

Education

Bachelor's Degree

Tools

JIRA

Confluence

Job description

Global Banking & Markets: Change Management

Our core value is building strong relationships with institutional clients, corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets and associated client experience, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor.

The Global Banking & Markets Change Management Team is searching for dedicated individuals who thrive in a collaborative and challenging environment to join our team. Global Change Managers serve as program or project managers on high priority initiatives within the Global Banking & Markets Division. You will work alongside front to back teams to ensure solutions are designed and implemented across the portfolio. You will leverage your technical expertise and project management skills to influence and drive working groups to deliver these complex projects on time, within budget and with high quality.

How you will fulfill your potential

• Lead complex and strategic cross divisional initiatives in partnership with front to back business teams including product, design, engineering and operations teams
• Understand and articulate how projects and benefits fit into both the program and broader firm strategy with the ability to influence and shape this
• Recognize, report, and elevate project risks to senior partners; oversee remediation of risks raised
• Provide transparency and progress of projects, issues, timelines, and budgets by running governance forums with senior GBM leadership
• Identify and remove impediments at program level, leveraging stakeholders, sponsorship, and other relationships to do so
• Work with product owners to build the strategic vision and forward-looking roadmap and refine the backlog of demand, while balancing competing priorities
• Define quality assurance and testing approaches, provide coaching to the team on testing best practices and develop migration strategies for post testing

Skills & experience we're looking for

• Bachelor's Degree
• 7-12 years' relevant experience, in a business analysis / project / program management function; must have Finance Industry experience.
• Strong project management skills; Proficient in managing the full front to back lifecycle of a project including scoping, defining a plan and deliverables, risk and issue management, status reporting and driving delivery
• Proven track record of delivering results in a cross functional team setting, on time and to budget
• Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders
• Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale program
• Ability to engage with and influence stakeholders outside their direct control
• Strategic thinker who can identify cross functional issues, provide innovative solutions, and communicate the implications of solutions across existing processes, systems and teams, e.g. costs, risk, service
• Must be hands-on, able and willing to work with teams while coaching them to reach efficient and effective performance levels

Preferred qualifications

• Related experience in technology strategy or in a client service or business function and / or management consulting
• Core knowledge base of Global Banking & Markets
• Demonstrate understanding of Financial Services & Operations processes and procedures
• Knowledge of automated testing tools and frameworks
• Experience with tools like JIRA and Confluence or similar applications
• Knowledge of OKR frameworks and roadmaps
• Working knowledge of using AI to gain efficiencies within financial services

About Goldman Sachs

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Salary Range

The expected base salary for this New York, NY, United States-based position is $110000-$235000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.

Benefits

Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.