Global Banking & Markets Operations-New York-Associate-Asset Servicing

Candidate Experience Site - Lateral; New York (NY); On-site; USD 80,000 - 140,000; Full time

Job summary

Goldman Sachs is seeking a seasoned Operations professional to lead a group of regional teams within Global Banking & Markets in New York. The role focuses on risk management, client service, and cross-functional collaboration across the firm.

The successful candidate will drive process improvements, manage senior stakeholder relationships, and contribute to the development of management talent while advancing controls and operational excellence.

Qualifications

• Demonstrate great interpersonal skills and ability to develop strong relationships with key stakeholders.
• Articulate issues clearly and communicate effectively with all levels of the organization (analyst to managing director).
• Influence others and express alternative views and rationale for a course of action.
• Listen well and promote collaborative dialogue among team members.
• Leverage deep technical expertise to resolve challenging issues.
• Exhibit strong analytical skills with ability to understand complex workflows.
• Deliver day-to-day issue resolution through effective time management, prioritisation and multitasking.
• Identify and deliver functional enhancements in processes and/or core tools and technologies.
• Demonstrate ability to identify and leverage solutions used by other teams and foster innovation.
• Build trusting, long-term relationships with clients.
• Use Business Intelligence/analytics and empirical data to inform decisions.
• Manage operational risks and develop control enhancements.

Responsibilities

• Manage a group of regional teams, collaborating with other managers and groups across the globe.
• Interact with senior stakeholders and provide career development opportunities.
• Support development tools and formal feedback processes to enhance management effectiveness.
• Contribute to risk management and control initiatives across the firm.

Skills

Interpersonal skills

Stakeholder management

Analytical skills

Time management

Innovation

Client focus

Risk management

Leadership

Job description

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. For us, it’s all about bringing together people who are curious, collaborative and have the drive to make things possible for our clients and communities.

OUR IMPACT

Operations is a dynamic, multi-faceted area that partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the globe. Alongside this integral service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation. Behind every trade executed, every new product launched, every market entered, and every transaction completed is an Operations team that develops the foundational processes and controls that make our business flow.

Asset Servicing is a team responsible for the management of Voluntary and Mandatory Income and Corporate Actions events across the globe for both equity and fixed income products. Areas of focus include event creation, reconciliation, instruction, entitlement distribution, claims management and dedicated client service. The Asset Servicing role requires a professional with deep Operational expertise and proven experience in managing high-risk functions with short deadlines.

YOUR IMPACT

A successful candidate will take on the management of a group of regional teams, collaborating with other managers and groups across the globe. There is a wealth of knowledge to be gained from the diversity of the markets, events and products covered by Asset Servicing on a day-to-day basis, along with a unique opportunity to interact heavily with various businesses and operational units across the firm.

CAREER DEVELOPMENT OPPORTUNITY

This role provides a fantastic opportunity to broaden product and market expertise and to develop management skills across a broad range of topics. This role also provides substantial exposure to senior stakeholders, offering excellent opportunities for career progression. The firm provides a range of development tools including Goldman Sachs University courses and a formal Feedback 360+ review process to enhance management effectiveness and equip individuals to progress in their careers.

DESIRED SKILLS & EXPERIENCE

We are searching for an experienced Operations professional to join Global Banking & Markets in New York. Responsibilities include:

Communication–

Demonstrate great interpersonal skills and ability to develop strong relationships with key stakeholders

• Articulate issues clearly and communicate effectively with all levels of the organization (analyst to managing director)
• Influence others and express alternative views and rationale for a course of action
• Listen well and be receptive to others’ ideas and suggestions, encouraging open and collaborative dialogue among team members

Functional & Technical Expertise

Leverage deep technical expertise to resolve challenging issues

• Possess robust industry and market trend knowledge and experience, and take initiative to broaden skill set
• Exhibit strong analytical skills with an ability to understand complex workflows and become the go‑to expert within stakeholder community
• Deliver day‑to‑day issue resolution through effective time management, prioritisation and multi‑tasking

Innovation

• Enhance the control environment through business intelligence and/or AI‑related initiatives to increase scalability, adapt to regulatory changes, and deliver creative solutions to clients
• Identify and deliver functional enhancements in processes and/or core tools and technologies that will improve divisional leverage
• Demonstrate ability to identify and leverage solutions used by other teams, and foster a culture of innovation in which the more junior population is encouraged to seek creative solutions

Client Focus

• Effectively handle challenging requests, and build trusting, long‑term relationships with clients
• Appreciate key client strategies and proactively manage and articulate the impact on the team and function using Business Intelligence/analytics and empirical data

Risk Management

• Challenge existing risk and control framework and the status quo to further reinforce the control environment
• Proven ability to effectively manage operational risks and develop control enhancements
• Contribute to and drive technical and operating environment risk review.
• Provide guidance and advice from a risk and control perspective to ensure the proper remediation of risk arising from new products, business, migrations, etc.

Management, Leadership & Culture

• Partner with a Vice President to build a resilient and motivated team by promoting diverse perspectives, providing transparent feedback, and offering career coaching
• Assume accountability and ownership of complex situations, offering own expertise to influence outcomes

PREFERRED QUALIFICATIONS

• 3-5 years of relevant experience preferred.
• Prior exposure to Corporate Action event processing or middle office functions is preferred
• Sees the big picture and keeps current with emerging business, economic and market trends
• Works intensely towards extremely challenging goals and persists in the face of obstacles and setbacks
• Strong team player who collaborates readily with others within and across teams/ global locations.
• Encourages other team members to participate and contribute, and acknowledges others' contributions
• Forward-thinker who anticipates questions, plans for contingencies, and identifies clear objectives
• Improves current processes and develops creative solutions that are grounded in reality and have practical value
• Influences outcomes by taking a position on issues and presenting sound, persuasive rationale for ideas

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We’re committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Salary Range

The expected base salary for this New York, NY, United States‑based position is $80000-$140000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year‑end.

Benefits

Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non‑temporary, full‑time and part‑time US employees who work at least 20 hours per week, can be found here.