Global AR Process Leader

Jdeprofessional; Town of Poland (NY); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Onboarding program and training

Professional development and learning

Automation and process improvement

Culture of collaboration andinnovation

Private medical care

Private pension scheme

Life insurance

Sports card

Language courses

Premium coffee access

Job summary

JDE is seeking a Global Accounts Receivable Process Lead to own and drive the AR and O2C agenda across markets. You will lead standardization, governance, and continuous improvement initiatives, partnering with Finance, IT, and business stakeholders to design sustainable enhancements.

You will manage transformation projects, monitor performance, and act as a trusted advisor on AR/O2C processes, promoting operational excellence and customer-centric improvements across the organization.

Qualifications

• Experience in end-to-end AR/O2C and credit management in global/SSC/GBS environments.
• Track record of leading process transformation and continuous improvement initiatives.
• Strong governance and standardization capabilities across regions and functions.
• Excellent stakeholder management and cross-functional collaboration.

Responsibilities

• Own and drive the global AR and O2C process agenda.
• Lead standardization, governance, and continuous improvement across markets.
• Drive transformation, automation, and optimization projects.
• Partner with Finance, IT, and stakeholders to implement improvements.
• Monitor performance, identify opportunities, and mitigate risks.
• Establish global process standards, policies, and governance.

Skills

AR/O2C ownership

Process governance

Transformation & automation

Stakeholder management

Project management

Analytical problem solving

English fluency

Education

Bachelor’s degree in Finance/Accounting/Business Administration

Job description

As a Global Accounts Receivable Process Lead, you will be responsible for:

• Own and drive the global Accounts Receivable (AR) and Order-to-Cash (O2C) process agenda, ensuring alignment with business objectives and best practices.
• Lead process standardization, governance, and continuous improvement initiatives across markets and service delivery teams.
• Drive transformation, automation, and optimization projects to enhance efficiency, controls, and customer experience.
• Partner with Finance, GBS, IT, and business stakeholders to design and implement sustainable process improvements.
• Monitor process performance, identify improvement opportunities, and ensure effective issue resolution and risk mitigation.
• Establish and maintain global process standards, documentation, policies, and governance frameworks.
• Act as a trusted advisor and subject matter expert for AR/O2C processes, supporting strategic decision‑making and change initiatives.
• Promote a culture of operational excellence, innovation, and continuous improvement across the organization.

Qualifications

For this role we’re looking for someone who has the following skills and experience:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related areas.
• 10+ years of experience in Accounts Receivable (AR), Order-to-Cash (O2C), and Credit Management within global, Shared Services (SSC), or Global Business Services (GBS) environments.
• Strong expertise in end-to-end AR/O2C process ownership, governance, standardization, and continuous optimization.
• Proven experience leading process transformation, change management, and continuous improvement initiatives, delivering measurable business results.
• Strong project management skills with a successful track record of managing complex, cross-functional transformation projects.
• Experience identifying root causes, translating insights into actionable plans, and driving sustainable improvements.
• Experience supporting global process harmonization and best‑practice implementation in complex international organizations.
• Excellent stakeholder management, communication, and influencing skills, with the ability to collaborate effectively across functions, regions, and leadership levels.
• Proactive, results-oriented, and customer-focused mindset with a passion for innovation, simplification, and operational excellence.
• Fluent English, both written and spoken.

Benefits

At JDE, in addition to a competitive salary, we offer a wide range of benefits tailored to your needs:

• support, training and an extensive onboarding program,
• professional development and continuous learning,
• opportunities to contribute to automation and process improvement initiatives,
• a culture that values adaptability, collaboration, and innovation,
• benefits such as private medical care, private pension scheme, life insurance, sports card, language courses and more
• unlimited access to the best coffee