Global Applications Engineering Leader — Customer Experience

NXP Semiconductors; Austin (TX); On-site; USD 180,000 - 240,000; Full time

Job summary

NXP Semiconductors in Austin seeks a senior Applications Engineering Manager to shape the customer journey for automotive microprocessor platforms. You will translate strategy into execution, guide a global engineering organization, and ensure software, tools, and AI-enabled workflows create a differentiated platform experience.

You will stay close to customers, balance technical leadership with business impact, and drive prioritization across engineering, product, and field teams to accelerate

Qualifications

• Proven leader of large, multi-disciplinary engineering organizations.
• Embedded systems expertise spanning hardware, software, and system architecture.
• Strong software background with modern development, integration, and debugging experience.
• Strategic thinker who converts ambiguity into clear direction and execution.
• Exceptional critical thinker with strong judgment and problem-solving skills.
• Customer‑obsessed leader with experience managing complex technical engagements and escalations.

Responsibilities

• Set and communicate a clear strategy for the customer and developer experience.
• Own the technical customer journey from evaluation through deployment, ensuring a differentiated experience.
• Drive alignment across global engineering, product, and customer-facing teams to deliver a consistent experience worldwide.
• Turn customer insights, support trends, and integration pain points into clear engineering priorities.
• Make disciplined decisions that balance customer value, business impact, and long-term platform success.

Skills

Leadership

Embedded systems

Software development

System architecture

Strategic thinking

Customer engagement

Job description

NXP Semiconductors in Austin seeks a senior Applications Engineering Manager to shape the customer journey for automotive microprocessor platforms. You will translate strategy into execution, guide a global engineering organization, and ensure software, tools, and AI-enabled workflows create a differentiated platform experience.

You will stay close to customers, balance technical leadership with business impact, and drive prioritization across engineering, product, and field teams to accelerate