Global Applications Engineer - Hybrid (50% Travel)

Catapult Employers Association; Charlotte (NC); Hybrid; USD 95,000 - 105,000; Full time

Job summary

SATO America LLC is seeking an Applications Engineer in Charlotte, NC, blending office work with remote days. You will support sales with technical expertise, deliver product demos, and collaborate with engineering and marketing to meet customer needs.

Expect extensive travel and hands-on problem solving with RFID and networking technologies. The role emphasizes customer-facing pre-sales support, crafting demonstrations, and staying current on competing products while enabling growth for the

Qualifications

• Bachelor's degree in electrical or mechanical engineering, computer science, or equivalent work experience.
• 3–5 years of experience in pre-sales or applications support.
• Knowledge of Windows operating systems and experience with basic application software.
• Programming experience with C++, C#, .NET, or Java, plus at least one scripting language: Lua, Python, PowerShell, or Bash.
• Experience with Enterprise networking including Wireshark capture, analysis and problem resolution, wireless LAN standards, site survey and roaming, network security, security scanning, vulnerability types.
• Experience with UHF and HF RFID, RFID standards, IC types, encoding schemes, fixed and handheld readers, antennas, printers, RFID site surveys, RFID track and trace solution design
• Extensive travel up to 50%; including International travel as required.

Responsibilities

• Provide product specific technical support to the sales team to enable them to pursue and successfully close sales opportunities.
• Respond to detailed technical inquiries from sales personnel and potential customers.
• Work closely with engineering and sales personnel to explain product features, benefits and competitive advantages.
• Engage with prospects to understand their requirements.
• Design, develop and present effective, detailed, product demos and proof of concepts for prospective customers.
• Interface with engineering, sales and marketing to assist customers and market feedback.
• Continuously acquire and maintain current knowledge of competing products and technologies.
• Work with our technical staff to help support day-to-day business needs.
• Maintain up-to-date status of projects in the CRM application.
• Continuous testing and debugging of product line, followed by detailed documentation of findings.
• Understand a diverse set of technical aspects within a customer environment and then test and document the application and product requirements.
• Resolve all technical barriers to selling our products to customers.
• Ability to manage multiple priorities.
• Perform all other duties as assigned.
• Extensive travel, up to 50%; including International travel.

Skills

C++

C#

.NET

Java

Scripting languages

Networking basics

RFID tech

Windows OS

Education

Bachelor's degree in engineering or CS

Tools

Wireshark

RFID equipment

Printers & peripherals

Job description

SATO America LLC is seeking an Applications Engineer in Charlotte, NC, blending office work with remote days. You will support sales with technical expertise, deliver product demos, and collaborate with engineering and marketing to meet customer needs.

Expect extensive travel and hands-on problem solving with RFID and networking technologies. The role emphasizes customer-facing pre-sales support, crafting demonstrations, and staying current on competing products while enabling growth for the