Global Alumni Travel & Engagement Director

Uniglobalcareers; Minneapolis (MN); Hybrid; USD 73,000 - 85,000; Full time

Job summary

Uniglobaltechnologies seeks a Director of International Alumni and Travel to drive engagement through international networks and the Minnesota Alumni Travel program. This high-impact role oversees a global portfolio, reporting to the Sr. Director of Alumni Networks at the Alumni Association.

The position is a broad, organizationally oriented role with revenue targets, personnel supervision of two student employees, and collaboration with internal stakeholders to expand global alumni programming.

Qualifications

• BA/BS degree plus at least six years of relevant experience.
• At least five years of experience developing and managing relationships with people from diverse backgrounds and identities.
• Willingness and ability to travel internationally.
• Experience with and commitment to working with individuals from a variety of backgrounds, interests, and cultures.
• Proven ability to develop timelines, implement innovative strategies, identify problems and solutions, and conduct systematic process/program evaluation and improvements.

Responsibilities

• Lead Minnesota Alumni Travel Program with roughly 55-65 itineraries annually to drive demand and revenue.
• Expand travel models for young alumni, graduating seniors, and other groups.
• Create University of Minnesota connections within global itineraries with faculty, study-abroad, or alumni events.
• Vet international tour providers and negotiate contracts to protect interests and profitability.
• Design multi-channel marketing campaigns to drive brochure requests and bookings.
• Recruit, brief, and train university travel hosts to enhance traveler experiences.
• Provide traveler support and resolve issues in partnership with alumni staff.
• Monitor budgets and revenue-share targets; assess program impact and refine offerings.

Skills

Relationship building

Travel coordination

Volunteer leadership

Cross-cultural communication

Project management

Education

BA/BS degree

Job description

United States — International Student Market

1.2M inbound students (2025) +3%

1. India 363K

2. China 266K

3. South Korea 42K

4. Canada 30K

5. Vietnam 26K

9 international branch campuses in United States

About the Job

The Director of International Alumni and Travel serves a criticalrole on the Strategic Engagement Team, driving engagement throughinternational networks and the Minnesota Alumni Travelprogram.

This position is a high-impact individual contributor role whofunctions through a broad, organizational lens rather than alocalized one, overseeing a portfolio with institutional impact andvisibility around the world.

This position reports to the Sr. Director of Alumni Networks at theAlumni Association.

Essential Functions:
Minnesota Alumni Travel Program (60%):

• Portfolio Strategy & Portfolio Curation: Continually auditthe travel program against national best practices. Design andexecute an innovative annual schedule of roughly 55-65 itinerariesthat drive market demand, grow participant volume, and meet robustannual revenue targets.
• Demographic Innovation: Expand travel models to cultivatelifelong learning across diverse generations, piloting tailoredprogram options for young alumni, graduating seniors, andothers.
• Institutional Leverage: Create unique University of Minnesotaconnections within global travel itineraries, integratingtouchpoints with faculty researchers abroad, study-abroad studentinitiatives, or international alumni network receptions.
• Vendor & Contract Management: Vet international tourproviders and destination management companies (DMCs). Negotiatecontracts to protect organization interests, maintain high qualitycontrol, and ensure portfolio profitability.
• Marketing & Communication Strategy: Partner with theinternal communications team to design and execute multi-channelmarketing campaigns (print catalog, social media, web, email, andtargeted advertising) to drive brochure requests and bookings.
• Host Excellence: Recruit, brief, and train university travelhosts to enhance traveler experiences and elevate the U of M brandglobally.
• Traveler Support & Issue Resolution: Provide outstandingcustomer service in partnership with Alumni Experience Coordinatorto current and potential travelers to enhance a positiverelationship between alumni and the UMAA. Manage complex issues asthey arise.
• Financial Oversight & Impact Assessment: Drive performancemetrics to meet or exceed revenue-share targets while managingoperating expenses within budget. Utilize continuous post-tripfeedback models to refine future offerings.
• Supervise and mentor two part-time student employees: Informand initiate job postings, hire, train, monitor job performance,lead by providing support and guidance, set standards forprofessionalism and excellence in relation to administrativesupport for alumni travel programs.
  
  

International Alumni Engagement (35%):

• International Engagement Strategy: Partner with the SeniorDirector of Alumni Networks, GPS Alliance, and collegiate units todesign and execute long- and short-term engagement strategies thatincrease the breadth, depth, and connectivity of our alumnipopulation outside the United States.
• Network Cultivation & Longevity: Build, grow, and scale aglobal framework of international alumni networks. Recruit, orient,and develop international volunteer leaders, managing seamlessleadership transitions to ensure network sustainability.
• Alumni Activation: Recruit and empower alumni and studentvolunteers to lead and deliver localized global programming,mentoring opportunities, and cross-cultural initiatives.
• Advisory Boards & Stakeholder Relations: Establish andcultivate relationships with advisory boards, internationalsocieties, and global stakeholders to retain alumni leaders in keyvolunteer capacities.
• Data Integrity & Lifecycle Tracking: Collaborate with UMFand campus groups to actively seek, improve, and maintain datacollection methods for international contact information,addresses, and global employment trends.
• Programmatic Leverage: Guide and support international networkleaders in the creation and implementation of programming andevents with a special emphasis on leveraging UMAA programming andevents.
• Impact Assessment: Continuously audit and evaluate networkprogramming, implementing data-driven enhancements or introducingnew networks based on alumni interest and organizationalcapacity.

General Alumni Engagement Activities (5%):

• Manage budget related to areas of responsibility.
• Represent the UMAA to alumni and campus partners asneeded.
• Attend and support major UMAA events and look for ways toincorporate travel and international alumni into those programs asappropriate.
• Complete other department duties as assigned.

Qualifications

Required Qualifications:

• BA/BS degree plus at least six years of relevantexperience.
• At least five years of experience developing and managingrelationships with people from diverse backgrounds andidentities.
• Willingness and ability to travel internationally.
• Experience with and commitment to working with individuals froma variety of backgrounds, interests, and cultures.
• Proven ability to develop timelines, implement innovativestrategies, identify problems and solutions, and conduct systematicprocess/program evaluation and improvements.

Preferred Qualifications:

• Experience developing, planning, and implementing events,travel itineraries, and training programs
• Demonstrated experience motivating and leading volunteers.
• Experience successfully managing multiple projects.
• Experience creating and managing budgets.
• Effective verbal and written communication skills.
• Interest working in a non-profit organization with a passionfor connecting and helping people.
• Strong initiative, ability to learn quickly, and workindependently.
• Strong digital technology, organizational, and problem-solvingskills with exemplary attention to detail.

About the Department

The University of Minnesota Alumni Association (UMAA) fosters alifelong spirit of belonging and pride by connecting alumni,students, and friends to the University of Minnesota and eachother. The Association advocates for the University and its alumniwith a credible, independent, and collaborative voice.

Pay and Benefits

Pay Range: $73,000-$85,000 ; depending oneducation/qualifications/experience

Time Appointment: 100%-time Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for moreinformation regarding benefit eligibility.

The University offers a comprehensive benefits package thatincludes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional trainingand degree-seeking programs supported by the Regents Tuition BenefitProgram
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counselingat no cost
• Employee TransitPass with free or reduced rates in the Twin Cities metroarea

While our salary ranges provide a framework, it is important tonote that most of the
time, the initial pay may not reach the maximum of the range. Thisapproach ensures
that compensation reflects the value and unique contributions ofeach candidate while
maintaining equity within our organization. As part of ourcommitment to fair and
equitable compensation, please be aware that the salary offered toincoming candidates
will be based on their individual credentials and experience.

How To Apply

Applications must be submitted online. To be considered for thisposition, please click the Apply button and follow theinstructions. To be considered for this role, you will need toupload the following documents with your application:

• A cover letter which expresses your interest in andqualifications for the position
• Your updated resume

Additional documents may be attached after application by accessingyour "My Job Applications" page and uploading documents in the "MyCover Letters and Attachments" section.

To request an accommodation during the application process, pleasee-mail [e-mail] or call [phone].

Diversity

The University recognizes and values the importance of diversityand inclusion in enriching the employment experience of itsemployees and in supporting the academic mission. The University iscommitted to attracting and retaining employees with varyingidentities and backgrounds.

The University of Minnesota provides equal access to andopportunity in its programs, facilities, and employment withoutregard to race, color, creed, religion, national origin, gender,age, marital status, disability, public assistance status, veteranstatus, sexual orientation, gender identity, or gender expression.To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successfulcompletion of a background check. Our presumption is thatprospective employees are eligible to work here. Criminalconvictions do not automatically disqualify finalists fromemployment.

About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among thelargest public research universities in the country, offeringundergraduate, graduate, and professional students a multitude ofopportunities for study and research. Located at the heart of oneof the nation's most vibrant, diverse metropolitan communities,students on the campuses in Minneapolis and St. Paul benefit fromextensive partnerships with world-renowned health centers,international corporations, government agencies, and arts,nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized byForbes as a Best Employer for Company Culture (2026), Best Employerfor Women (2023), and Best Employer by State (2022-2026). In 2026,we also received Culture Excellence & Industry Awardsrecognition for employee appreciation and work-lifeflexibility.

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