Global AI Ops & Data Transformation Lead

LaPieza; United States; On-site; MXN 1,732,202 - 2,078,642; Full time

Job summary

A leading technology firm in Mexico City is seeking an AI Tech Transformation Manager to oversee the operation and optimization of Data & AI systems. This role requires at least 10 years of experience in building large-scale Data & AI solutions and managing complex teams. Responsibilities include the maintenance of production systems, ensuring data quality, and leading technical teams towards operational excellence. Candidates must have strong cloud knowledge, preferably in GCP, excellent communication skills, and a willingness to travel within the Americas.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Business Analytics, or a related discipline (advanced degree preferred).
• At least 10 years of experience building and operating Data & AI solutions, including 5+ years in leadership roles focused on MLOps, DataOps, or GenAIOps.
• Proven success in managing complex, large-scale Data & AI systems with high performance and availability.
• Strong background in data quality management, monitoring, and remediation strategies for AI/ML and data platforms.
• Excellent communication and relationship-building skills.
• Hands-on experience in production support, incident management, and problem-solving for Data & AI applications.
• In-depth understanding of cloud ecosystems (preferably GCP) and related services for Data & AI operations.
• Ability to perform effectively in dynamic, fast-changing environments.

Responsibilities

• Lead the operation, maintenance, and continuous enhancement of all Data & AI production systems.
• Define, implement, and monitor KPIs and SLAs for Data & AI operations.
• Establish and manage data quality frameworks.
• Oversee incident management and problem resolution processes.
• Collaborate with Data Science and AI Engineering teams.
• Optimize model and pipeline performance in production.
• Build and maintain strong partnerships with business and technical stakeholders.
• Lead and mentor teams of Data & AI operations professionals.
• Develop and standardize operational documentation.
• Evaluate and integrate emerging tools and technologies.
• Ensure alignment with responsible AI and data governance policies.

Job description

A leading technology firm in Mexico City is seeking an AI Tech Transformation Manager to oversee the operation and optimization of Data & AI systems. This role requires at least 10 years of experience in building large-scale Data & AI solutions and managing complex teams. Responsibilities include the maintenance of production systems, ensuring data quality, and leading technical teams towards operational excellence. Candidates must have strong cloud knowledge, preferably in GCP, excellent communication skills, and a willingness to travel within the Americas.