Global AI Data Operations Leader

Welocalize, Inc; United States; Remote; USD 180,000 - 260,000; Full time

Job summary

Welocalize, Inc is seeking a senior operations leader to provide strategic oversight for global AI training data programs. You will lead a large organization, own the financial picture, and partner with Quality and Engagement Management to align strategy and client growth.

Responsibilities include setting operating models, leading multi-team portfolios, driving governance with clients, and managing vendor relationships across time zones.

Qualifications

• Education: Bachelor's degree or equivalent experience in business, operations, data/engineering, or related field.
• 8+ years in large-scale operations or program delivery (AI data, content review, labeling/annotation, or adjacent domains).
• 6+ years in senior operations leadership (managing managers and multi-team portfolios).
• Proven record of financial ownership (budgeting, forecasting, pricing/margins) and executive client partnership.

Responsibilities

• Provide strategic oversight for a global account or group of accounts, delivering AI training data programs.
• Lead a large operations organization (Senior Managers and their teams) and own the financial picture.
• Set operating model, goals, and investment priorities across accounts; translate strategy into execution.
• Lead Senior Managers (L2) and their orgs; hire, develop, and retain talent; build succession pipelines.
• Serve as executive sponsor for key clients; run governance and planning cycles; align on roadmap and terms.
• Own P&L levers: revenue, margin, pricing, forecasting, and change orders.
• Co-own operational excellence with Director of Quality; drive growth with Engagement Management.
• Drive SOP standardization, tooling adoption, and automation with Ops Tech/Product.
• Define metrics; review performance and drive actions at portfolio level.
• Set capacity plans across sites and vendors; manage vendor mix, SLAs, and transitions.
• Own operational risk posture; ensure audit readiness and privacy/security compliance.
• Align Operations, Quality, Engagement/Account, Finance, Vendor Management, and Tech to goals.

Skills

Strategic leadership

P&L ownership

Executive client management

Cross-functional leadership

Data-driven decision making

Advanced English communication

Education

Bachelor's degree or equivalent in business/operations/data/engineering

Tools

PM platforms

BI dashboards

SQL/ETL concepts

Spreadsheets

Job description

Welocalize, Inc is seeking a senior operations leader to provide strategic oversight for global AI training data programs. You will lead a large organization, own the financial picture, and partner with Quality and Engagement Management to align strategy and client growth.

Responsibilities include setting operating models, leading multi-team portfolios, driving governance with clients, and managing vendor relationships across time zones.