Global Affairs Operations & Strategy Lead

Electronic Arts (EA); Redwood City (CA); Hybrid; USD 183,000 - 276,000; Full time

Job summary

Electronic Arts is seeking a leader to head Global Affairs operations, enabling a 200-person organization across Legal, Business Development, Corporate Development, Governmental Affairs, Procurement and more. The role is full-time hybrid, three days weekly in Redwood City, LA, or Seattle, and reports to the Senior VP Legal Affairs, collaborating with the Chief Legal Officer and Chief Business Officer.

As head of operations, you will design strategy, optimize services, manage budget, select tech

Qualifications

• Experience leading an operations function with 10+ years of operation experience across people, processes and technology within a corporate or law firm setting.
• A bachelor's degree in a related field.
• Strong financial planning and management skills with experience in budget oversight and analysis.
• Demonstrated people leadership experience, building high-performing teams.
• Proven ability to lead cross-functional initiatives and manage complex projects.
• Experience overseeing technology solutions and AI initiatives. Experience working with vendors and law firms on engagement and billing practices.
• Strong communication skills with the ability to build trust, influence decisions and drive alignment across functions. Able to explain financial, operational and technical issues in direct, practical language.
• A pragmatic 'get it done' attitude with the ability to navigate ambiguity, represent Global Affairs leadership across the enterprise and prioritize projects that provide the most value to the department.

Responsibilities

• Serve as a strategic advisor to the Chief Legal Officer, Chief Business Officer, the Senior Vice President, Legal Affairs and the Global Affairs leadership team and partner with cross-functional stakeholders to ensure the department's operations effectively support enterprise goals.
• Design and deliver a Global Affairs operations strategy aligned to business priorities. Lead and collaborate in efforts to optimize the delivery of services to the business. Own and deliver large cross functional projects. Organize and facilitate leadership team and department meetings and events.
• Lead and develop the Global Affairs Operations team, setting clear expectations, coaching team members and building a service-oriented culture.
• Manage the Global Affairs budget planning and management.
• Select and manage technology solutions to drive efficiency in the department – including contract lifecycle management, AI tools, e-Billing, analytics and workflow automation.
• Partner with department leaders to manage outside counsels, technology providers, staffing providers and managed services relationships.
• Partner with department leaders and People Experience on talent planning, job architecture, onboarding and other department-wide people processes.

Skills

Operations leadership

Budget oversight

Cross-functional leadership

Tech/tools integration

Vendor management

Communication

Strategic planning

Education

Bachelor's degree

Tools

Contract management

AI tools

Analytics tools

Job description

Electronic Arts is seeking a leader to head Global Affairs operations, enabling a 200-person organization across Legal, Business Development, Corporate Development, Governmental Affairs, Procurement and more. The role is full-time hybrid, three days weekly in Redwood City, LA, or Seattle, and reports to the Senior VP Legal Affairs, collaborating with the Chief Legal Officer and Chief Business Officer.

As head of operations, you will design strategy, optimize services, manage budget, select tech