Global Admissions Processor (remote-eligible)

William Woods University; New York (NY); Remote; USD 45,000 - 65,000; Full time

Job summary

William Woods University is seeking a Global Admissions Processor to support the enrollment process for its Global Online programs. This full-time position involves processing applications, evaluating admissibility, and providing customer service to prospective students. The ideal candidate will have strong communication skills and a commitment to student success in an online learning environment.

Qualifications

• Knowledge of student information systems and online learning platforms.
• Strong interpersonal and communication skills.
• Ability to work effectively in a team-based environment.

Responsibilities

• Process applications for undergraduate, graduate, and doctoral-level applicants.
• Calculate GPAs and assess applicants' eligibility for admission.
• Maintain ongoing communication with prospective students regarding their application status.

Skills

Interpersonal skills

Communication skills

Attention to detail

Team collaboration

Education

Bachelor's degree

Tools

Student information systems

Online learning platforms

Job description

Job Title: Global Admissions Processor (remote-eligible)

Reports To: Admissions Operations Coordinator

Job Type: This is a full time, exempt position.

General Description:

The Admissions Processor at William Woods University plays a critical role in supporting the enrollment process for the University’s Global Online programs. This position is responsible for the accurate processing of applications for undergraduate, graduate, and doctoral-level applicants, including the evaluation and determination of admissibility in accordance with institutional policies and guidelines.This role also provides front-line support by responding to inquiries via phone and the Global Online admissions email, ensuring a high level of customer service.

Essential Duties and Responsibilities:

· Support front-line operations by assisting with call handling and managing inquiries received via the general Global Online admissions email account.

· Review, process, and enter application data with accuracy and attention to detail; ensure all required materials are received and applications are complete.

· Calculate grade point averages (GPAs) and assess applicants' eligibility for admission based on established university criteria. Conduct timely and thorough evaluations of targeted applications and supporting documentation.

· Record admission decisions and manage change-of-major requests submitted by applicants. Ensure timely processing of undergraduate applications and consistent entry of decisions within designated timeframes.

· Utilize a variety of software platforms for communication, data entry, and tracking of student records. Conduct both initial and final reviews of Global applications.

· Serve as a liaison between the Admissions Office and various stakeholders, including admissions counselors, the AVP of Online and Graduate Admissions, the Registrar’s Office, and academic departments. Provide guidance on admission-related issues and ensure adherence to university policies and procedures.

· Assist with special projects and provide cross-functional support to other departments within Enrollment Services during high-volume periods.

· Maintain ongoing communication with prospective students regarding the status of their applications, offering clear and timely updates to facilitate a positive admissions experience.

Position Requirements:

POSITION REQUIREMENTS:

· Knowledge of student information systems and online learning platforms.

· Strong interpersonal and communication skills.

· Ability to work effectively in a team-based environment and collaborate with diverse stakeholders.

· Familiarity with regulatory requirements and compliance in higher education, particularly related to online programs.

· Demonstrated commitment to student success and retention in an online learning environment.

EDUCATION:

Bachelor's degree preferred

Work Schedule:

This is a full-time, exempt position requiring 40+ hours per week.Some evening and weekend work is also required.

William Woods University is an independent institution chartered by the State of Missouri with main campus facilities in Fulton, MO. It has been operating continuously since 1870, taking its current form as a coeducational university with undergraduate and graduate programs in 1993.Today, William Woods draws approximately 2,000 undergraduate and graduate students from 35 states and approximately 11 foreign countries. William Woods has been ranked as a Top 100 Midwest University by U.S. News and World Report, and has been recognized for the quality and affordability of its online degree programs.With a full liberal arts curriculum, William Woods also offers a strong professional tradition, with nationally ranked programs in Equestrian Studies and American Sign Language. Its graduate education program figures strongly in the administration and leadership of Missouri's state school system.William Woods University is governed by a self-perpetuating board of trustees, and remains committed to serving the public good by helping students link intellectual development with the responsibilities of citizenship and professional life.

William Woods University is an Equal Opportunity Employer