Global Account Manager for Top Hyperscaler or Colocation

Hitachi Energy; Raleigh (NC); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

Life/AD&D Insurance

Disability Insurance

Family Care

Job summary

Hitachi Energy is seeking a Global Account Manager for a top hyperscaler and colocation customer. You will own the long-term strategy, performance, and relationship for a key global account, leading a cross-functional team and engaging senior customer stakeholders to drive strategic growth and long-term success.

Based in or relocating to the Seattle area, you will coordinate a multi-regional team, shift conversations toward integrated solutions, and maintain strong pipeline discipline while

Qualifications

• 10–15+ years of senior-level experience in strategic account management or complex solution selling.
• Proven ability to lead long-term, multi-line account strategies and roadmaps.
• Strong track record of upsell, cross-sell, and expanding share-of-wallet in global accounts.
• Expertise navigating complex customer issues and building executive relationships.

Responsibilities

• Shape and own a long-term, customer-centric account strategy for one global account.
• Lead annual planning and business reviews to steer growth and priorities.
• Drive pipeline and order performance with high-value, solution-led opportunities.
• Engage senior stakeholders globally and build trusted-advisor relationships.

Skills

Strategic account management

Relationship management

Cross-functional leadership

Sales growth

CRM proficiency

Executive stakeholder communication

Tools

Salesforce

Job description

The opportunity

Join us at the forefront of the rapidly growing global data center industry. As a Global Account Manager for a Top Hyperscaler & Colocation customer, you will own the long‑term strategy, performance, and relationship for one of our most important global accounts. You will lead a cross‑functional global team, work closely with senior customer stakeholders, and position Hitachi Energy as a trusted business performance partner driving strategic growth, innovation, and long-term customer success.

To ensure close alignment with key customer stakeholders and support strategic business objectives, the successful candidate is expected to be based in, or relocate to, the greater Seattle, Washington area.

Candidates currently located outside the region are welcome to apply but must be willing and able to relocate.

How You’ll Make An Impact

• Shape and own a long‑term, customer‑centric account strategy that positions Hitachi Energy as a key partner in the datacenter ecosystem
• Lead annual planning and high‑impact business reviews to steer strategic priorities and long‑term growth
• Turn deep customer insights into concrete actions that accelerate results and strengthen relationships
• Deliver strong order and pipeline performance by focusing on high‑value, solution‑led opportunities
• Shift the conversation from products to integrated solutions, bringing innovative ideas that differentiate us in the market
• Engage senior‑level stakeholders globally and build trusted‑advisor relationships that shape customer decisions
• Translate customer priorities into clear internal strategies, mobilizing the right expertise at the right time
• Lead and coordinate a cross‑functional global account team, ensuring seamless collaboration and fast response to customer needs
• Communicate complex topics with clarity and impact, presenting compelling value propositions and leading strategic negotiations
• Maintain discipline through strong pipeline management, competitive tracking, and sharing best practices across the global account community

Your background

• 10–15+ years of senior-level experience in strategic account management or complex solution selling, ideally within the datacenter ecosystem (hyperscalers, colocation providers, critical infrastructure, or related industries)
• Proven ability to lead long‑term, multi-line account strategies, including broad solution portfolios and multi‑year roadmaps
• A strong track record of driving upsell and cross‑sell growth, identifying new value streams, and expanding share‑of‑wallet within key global accounts
• Expertise in navigating complex customer issues, ensuring exceptional customer experience and building trusted executive‑level relationships
• Demonstrated success in retention and expansion strategies for high‑value, global strategic accounts
• Deep understanding of customer, market, and technology trends shaping the datacenter industry
• Consistent achievement of ambitious sales and growth targets, especially in global or multi‑regional environments
• Experience leading cross‑functional, multi-layered global teams, driving alignment and mobilizing experts across functions and geographies
• Exceptional organizational and communication skills, with the ability to simplify complexity and influence stakeholders at all levels
• Strong digital proficiency, including CRM discipline, data‑driven decision‑making, and modern sales tooling

More About Us

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):

• Health Care: medical (PPO, CDHP with HSA HMO), dental, and vision.
• Financial Wellbeing: Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance
• Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
• Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)
• Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on‑demand learning platforms

Publication date : 2026-07-30