Global A/R Collections Specialist (5 month Contract)

Neo4j Inc; Indiana (PA); Remote; USD 10,000 - 60,000; Full time

Job summary

An innovative company is seeking a detail-oriented Accounts Receivable Specialist for a temporary role focused on billing operations. This fully remote position requires expertise in managing accounts receivable ledgers and ensuring timely collections. The ideal candidate will enhance financial operations through strong communication and organizational skills. Join a forward-thinking team that is at the forefront of data and analytics, where your contributions will help shape the future of financial operations and customer success. If you are passionate about making a difference in a dynamic environment, this opportunity is for you.

Benefits

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid time off

Stock option grant

Annual bonus

Qualifications

• 3+ years of accounts receivable experience required.
• Proficient in Netsuite and Salesforce preferred.

Responsibilities

• Manage accounts receivable ledgers and ensure timely collections.
• Prepare collection reports and track progress for cash management.

Skills

Fundamental accounting knowledge

Accounts receivable experience

Excellent communication skills

Attention to detail

Organizational skills

Education

Bachelor's degree in Accounting or related field

Tools

Netsuite

Salesforce

Stripe

Excel

Google Sheets

Job description

Global A/R Collections Specialist (5 month Contract)

Remote: Northeast US; Remote: Southeast US

About Neo4j:

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we’re proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart.

Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving its accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at neo4j.com and follow us on LinkedIn.

Our Vision:

At Neo4j, we have always strived to help the world make sense of data.

As business, society, and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

*To be considered for this fully remote role, candidates must reside within the EST region*

Role Summary:

We are seeking an Accounts Receivable Specialist to join our accounting team on a temporary basis. This role will focus on billing operations and ensure timely collection of Accounts Receivable. The ideal candidate will develop cross-functional relationships within the company and with customers and be instrumental in improving the accuracy and efficiency of our financial operations.

Responsibilities:

• Monitor and manage accounts receivable ledgers, ensuring invoices are sent promptly and payments are collected on time.
• Responsible for collecting outstanding receivable balances in accordance with the company’s collection policies. Follow up on overdue invoices through phone calls, emails, and/or letters to ensure prompt payment.
• Escalate problematic accounts to management, as needed.
• Prepare collection reports and track collections progress. Provide weekly collections forecast for cash management purposes.
• Complete new vendor onboarding forms and address other Accounts Receivable-related requests from the Sales team.
• Manage production and distribution of semi-monthly management reporting on the status of past due invoices and P.O.s.
• Handle customer inquiries related to Neo4j’s credit card based product offerings (i.e. updating addresses in Stripe, re-sending invoices, resolving disputes).
• Assist with invoice creation and distribution via email or upload into customer’s vendor payment portals (i.e. Ariba, Coupa, Tipalti, etc).
• Support the Sales team in obtaining customer Purchase Orders timely and track pending POs.
• Monitor the Accounts Receivable inbox and direct inquiries to appropriate team members.
• Reconcile customer payments before posting in the Company’s accounting system (Netsuite).
• Participate in process improvement projects and conduct ad hoc analyses as needed.
• Support revenue-related audits and reviews, including providing documentation and addressing requests from external auditors.

Qualifications:

• Fundamental accounting knowledge
• Minimum three years accounts receivable experience
• Netsuite, Salesforce, and SaaS business experience desired
• Experience working with Stripe and/or Cloud Marketplace providers (GCP, AWS, and Azure) a plus
• Proficient with Excel and/or Google Sheets
• Knowledge of accounting close processes
• Excellent communication skills (written and verbal)
• Organize and prioritize, maintain attention to detail and work under critical deadlines
• Attention to detail and excellent customer service skills
• Work independently and balance multiple tasks simultaneously

The hourly rate range for this position based in the United States is listed below. This hourly rate range is an estimate, and the actual hourly rate may vary based on Neo4j’s compensation practices, job-related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range.

In addition to the range below, certain roles in the US are eligible for a stock option grant and annual bonus. Certain employment types are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence.

Hourly Rate Range for This Role:

$60 - $75 USD

Why Join Neo4j?

Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.

• Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history.
• Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success.
• Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform.
• A recent Forrester Total Economic Impact Study cited Neo4j as delivering 417% ROI to customers.
• Neo4j was named as a Visionary in the 2023 Gartner Magic Quadrant for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave: Vector Databases, Q3 2024.

Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.

One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.

Neo4j Values:

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

(we)-[:VALUE]->(relationships)
(we)-[:FOCUS_ON]->(userSuccess)
(we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]})
(we)-[:ASSUME]->(:Intent {direction:’Positive’})
(we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’})
(we)-[:DELIVER_ON]->(ourCommitments)