Global 1st-Line IT Service Desk — Remote Options
Trinzic
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Job summary
KBR is seeking a Global Tier 1 Service Desk Technician to be the first point of contact for end users worldwide. This role provides first-line support for account administration, hardware, software, access, and authentication, ensuring incidents are managed through ITIL-aligned processes.
The ideal candidate is customer-focused, detail-oriented, and able to work across regions and time zones. The position requires strong communication skills and a willingness to work nights, weekends, and
Job description
KBR is seeking a Global Tier 1 Service Desk Technician to be the first point of contact for end users worldwide. This role provides first-line support for account administration, hardware, software, access, and authentication, ensuring incidents are managed through ITIL-aligned processes.
The ideal candidate is customer-focused, detail-oriented, and able to work across regions and time zones. The position requires strong communication skills and a willingness to work nights, weekends, and
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