Glazier Installer

The Glass Guru of Stockton; Lodi (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Installer Helper to join their team. In this role, you will be responsible for ensuring the highest quality of product installation and customer satisfaction. Your tasks will include inspecting materials, loading installation vehicles, and communicating effectively with team members. This position requires a strong work ethic, excellent communication skills, and the ability to handle physical tasks. If you are motivated and eager to contribute to a team that values quality and customer service, this opportunity is perfect for you. Join us and help deliver exceptional experiences to our customers!

Qualifications

• 1 year construction experience is required.
• Candidates must pass background check and drug test.

Responsibilities

• Inspect job materials and load required materials for installation.
• Communicate effectively with team members regarding incomplete work.

Skills

Effective troubleshooting skills

Excellent verbal/written communications skills

Organizational skills

Time-management skills

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel)

Job description

Roles & Responsibilities:

The Installer Helper position is the primary product fulfillment position in the company. Glaziers / Installers are charged with delivering the customer experience in the home as part of the final fulfillment (installation) process.

1. Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s).
2. Load required job materials to installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment, etc.
3. If it's not possible to safely perform a quality service or installation on the date promised, effectively note all issues, and required materials necessary to complete the installation to the customer’s satisfaction at a later date.
4. Communicate with relevant team members regarding incomplete work, ensuring that any new materials are ordered, the cause of the go-back can be discerned, and that customer expectations can be managed accordingly.
5. Take care of the customer's home/business, ensuring we leave it cleaner than when we found it; use booties, etc.
6. Close out the installation by walking customer through the care and maintenance of products, walk them through warranty (if applicable) and how to contact us if they ever need service or have additional questions.

Qualifications & Educational Requirements:

1. 1 year construction experience.
2. HS Diploma or equivalent.
3. All candidates must pass initial background check and drug test. Valid license to drive, and a clean DMV record.
4. Candidates must be physically capable of performing work, in good health, with the ability to lift up to 50-100lbs unassisted.

Preferred Skills:

1. Residential glass replacement including single/double pane window glass, shower enclosures, skylights, etc.
2. Residential window/door installation including new construction and retrofit.
3. Window/door maintenance, weatherization, and repair.
4. Effective troubleshooting skills.
5. Excellent verbal/written communications skills.
6. Microsoft Office proficient (Word, Excel) preferred.
7. Hardworking, motivated, with excellent organizational and time-management skills.

*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.

Glass Guru is a franchise system. Each location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Glass Guru Corporate.