Glasses Stylist & Customer Experience Pro

Warby Parker; Danbury (CT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid sick leave

Paid holidays

Vacation days

Job summary

Warby Parker is seeking a Sales Advisor to deliver outstanding service and share our brand story on the sales floor. You’ll leverage product knowledge and style guidance to help customers find the right looks while contributing ideas to improve the in-store experience.

We value proactive, adaptable team players who communicate well with diverse customers and colleagues, and who are organized and detail-oriented in a fast-paced environment.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Positive team player who leads by example.
• Able to effectively communicate with a variety of people.
• Organized, attentive, and detail-oriented.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and offer style advice.
• Contribute ideas to reinvent retail and the glasses-shopping experience.
• Anticipate needs of team and customers; lend a hand when needed.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Team player

Problem solving

Organized

Job description

Warby Parker is seeking a Sales Advisor to deliver outstanding service and share our brand story on the sales floor. You’ll leverage product knowledge and style guidance to help customers find the right looks while contributing ideas to improve the in-store experience.

We value proactive, adaptable team players who communicate well with diverse customers and colleagues, and who are organized and detail-oriented in a fast-paced environment.