Glasses Stylist & Customer Experience Champion

Warby Parker; New York (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service across our retail locations. You will communicate brand values, delight customers with thoughtful guidance, and share expert product knowledge to drive a memorable glasses-shopping experience.

Join a fast-paced, high-growth team where you’ll collaborate with colleagues, ideate improvements, and support initiatives that enhance customer interactions and store operations.

Qualifications

• Experience in a service-minded environment
• Ability to work in a fast-paced, high-growth company
• Proactive, adaptable problem-solver
• Able to communicate with a variety of people

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through exceptional service
• Demonstrate product knowledge and offer style advice
• Brainstorm ways to reinvent retail and the glasses-shopping experience
• Anticipate needs of team and customers and lend a hand
• Foster an inclusive culture by treating others with respect

Skills

Customer service

Effective communication

Team player

Problem solving

Organized

Adaptable

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service across our retail locations. You will communicate brand values, delight customers with thoughtful guidance, and share expert product knowledge to drive a memorable glasses-shopping experience.

Join a fast-paced, high-growth team where you’ll collaborate with colleagues, ideate improvements, and support initiatives that enhance customer interactions and store operations.