Glasses Sales Advisor – Create Wow Customer Moments

Warby Parker; Watertown (MA); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) Retirement savings plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and share brand values on the sales floor. You will help customers with eyewear knowledge and style advice while participating in initiatives to improve the in-store experience.

The role emphasizes proactive problem-solving, teamwork, and an entrepreneurial spirit in a fast-paced retail environment. This is a full-time/part-time position across locations in the US and Canada.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Positive team player who leads by example.
• Able to effectively communicate with a variety of people.
• Organized, attentive, and detail-oriented.
• Energetic self-starter with an entrepreneurial spirit.
• Interested in fashion and technology.
• Not on the Office of Inspector General's LEIE list.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent the retail and glasses-shopping experience.
• Anticipate needs of team and customers and lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Product knowledge

Team player

Adaptable problem-solver

Organized and detail-oriented

Entrepreneurial spirit

Interest in fashion and technology

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and share brand values on the sales floor. You will help customers with eyewear knowledge and style advice while participating in initiatives to improve the in-store experience.

The role emphasizes proactive problem-solving, teamwork, and an entrepreneurial spirit in a fast-paced retail environment. This is a full-time/part-time position across locations in the US and Canada.