Glasses Retail Style & Service Advisor

Warby Parker in; Wayne (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid holidays

401(k) retirement plan

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor in Willowbrook, NJ to deliver exceptional customer service and share expert product knowledge on the shop floor. You will engage customers with Warby Parker's values, help craft stylish eyewear choices, and pitch new ideas to improve the in-store experience while supporting your teammates.

The role emphasizes fast learning, proactive problem-solving, and collaboration to maintain a welcoming, fashion-forward environment for all guests.

Qualifications

• Customer-facing experience in a service-minded environment.
• Able to communicate clearly with diverse customers.
• Organized, proactive and adaptable in a fast-paced setting.

Responsibilities

• Communicate Warby Parker's values and brand on the sales floor.
• Delight customers with outstanding service and product guidance.
• Demonstrate product knowledge and provide style advice.
• Dream up ways to reinvent the retail and glasses-shopping experience.
• Anticipate the needs of the team and customers and help when needed.
• Foster an inclusive culture by treating customers and colleagues with respect.

Job description

Warby Parker is seeking a Sales Advisor in Willowbrook, NJ to deliver exceptional customer service and share expert product knowledge on the shop floor. You will engage customers with Warby Parker's values, help craft stylish eyewear choices, and pitch new ideas to improve the in-store experience while supporting your teammates.

The role emphasizes fast learning, proactive problem-solving, and collaboration to maintain a welcoming, fashion-forward environment for all guests.