Eyewear Retail Advisor – Customer Experience & Style

Warby Parker; Knoxville (TN); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service on the sales floor and share our brand philosophy with customers. You will demonstrate product knowledge and offer style guidance while contributing to the evolution of the glasses-shopping experience.

Ideal candidates bring customer-facing experience, a proactive mindset, and a collaborative spirit. This role supports a fast-paced growth environment and includes comprehensive benefits for full-time staff.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly to unexpected situations.
• Positive team player who leads by example.
• Effective communication with a variety of people.
• Organized, attentive, and detail-oriented.
• Entrepreneurial spirit; interest in fashion and technology.
• Not on LEIE.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through nothing-but-wonderful service.
• Demonstrate product knowledge and offer exceptional style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of the team and customers and lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Product knowledge

Communication

Team collaboration

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service on the sales floor and share our brand philosophy with customers. You will demonstrate product knowledge and offer style guidance while contributing to the evolution of the glasses-shopping experience.

Ideal candidates bring customer-facing experience, a proactive mindset, and a collaborative spirit. This role supports a fast-paced growth environment and includes comprehensive benefits for full-time staff.