Glassbox Engineer

Veriipro; Charlotte (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

Veriipro in Charlotte, NC is seeking a Glassbox Engineer with strong experience in Windows/Linux dedicated compute environments, scripting, application hosting, and infrastructure troubleshooting. The role supports enterprise environments with hands-on Linux admin, deployment automation, and monitoring solutions.

The candidate will develop automation scripts, monitor application performance with Glassbox and other tools, and support Java-based applications on Linux while resolving

Qualifications

• 5+ years in infrastructure engineering, application support, or related technical roles.
• Strong experience with Windows/Linux Dedicated Compute environments.
• Hands-on experience with Java application hosting on Linux.
• Strong scripting skills using Shell Script, JavaScript, Python, Perl, and BladeLogic NSH.
• Experience with Glassbox monitoring platform and other monitoring tools such as Tealeaf, Splunk, or SiteScope.
• Experience with automation and deployment tools such as BladeLogic, Ansible, Terraform, Puppet, Chef, and AutoSys.
• Strong understanding of server certificates, TLS implementation, and connectivity troubleshooting.
• Experience supporting secure, multi-data center environments.
• Working knowledge of regular expressions.
• Strong debugging, analytical, and problem-solving skills.

Responsibilities

• Perform Linux system administration and support application hosting environments.
• Develop and maintain automation scripts using Shell, Python, Perl, JavaScript, and BladeLogic NSH.
• Monitor and troubleshoot application performance using Glassbox and other monitoring tools.
• Support Java‑based applications hosted on Linux environments.
• Troubleshoot server certificates, TLS issues, and application connectivity problems.
• Manage and support deployment activities using automation and configuration management tools.
• Perform network troubleshooting using tools such as Ping, nslookup, traceroute, and curl.
• Collaborate with system administrators, network engineers, application teams, and end users to resolve technical issues.
• Support secure enterprise environments with basic understanding of firewall rules and network configurations.
• Analyze complex issues, identify root causes, and implement effective solutions.
• Create and maintain technical documentation and operational procedures.
• Work independently, manage priorities, and deliver solutions with minimal supervision.
• Contribute innovative ideas and improvements to infrastructure and application support processes.

Skills

Linux admin

Windows admin

Shell scripting

Python

JavaScript

Perl

BladeLogic NSH

Glassbox

Java hosting

TLS/SSL

Automation tools

Deployment tools

Troubleshooting

Tools

BladeLogic NSH

Ansible

Terraform

Puppet

Chef

AutoSys

Job description

We are seeking a Glassbox Engineer with strong experience in Windows/Linux dedicated compute environments, scripting, application hosting, monitoring tools, and infrastructure troubleshooting. The ideal candidate will have hands‑on experience with Linux administration, automation scripting, deployment tools, and application performance monitoring solutions to support enterprise environments.

Required Technical/Functional Skills

• Minimum 5 years of experience in infrastructure engineering, application support, or related technical roles.
• Strong experience with Windows/Linux Dedicated Compute environments.
• Hands‑on experience with Java application hosting on Linux.
• Strong scripting skills using Shell Script, JavaScript, Python, Perl, and BladeLogic NSH.
• Experience with Glassbox monitoring platform and other monitoring tools such as Tealeaf, Splunk, or SiteScope.
• Experience with automation and deployment tools such as BladeLogic, Ansible, Terraform, Puppet, Chef, and AutoSys.
• Strong understanding of server certificates, TLS implementation, and connectivity troubleshooting.
• Experience supporting secure, multi-data center environments.
• Working knowledge of regular expressions.
• Strong debugging, analytical, and problem-solving skills.

Roles & Responsibilities

• Perform Linux system administration and support application hosting environments.
• Develop and maintain automation scripts using Shell, Python, Perl, JavaScript, and BladeLogic NSH.
• Monitor and troubleshoot application performance using Glassbox and other monitoring tools.
• Support Java‑based applications hosted on Linux environments.
• Troubleshoot server certificates, TLS issues, and application connectivity problems.
• Manage and support deployment activities using automation and configuration management tools.
• Perform network troubleshooting using tools such as Ping, nslookup, traceroute, and curl.
• Collaborate with system administrators, network engineers, application teams, and end users to resolve technical issues.
• Support secure enterprise environments with basic understanding of firewall rules and network configurations.
• Analyze complex issues, identify root causes, and implement effective solutions.
• Create and maintain technical documentation and operational procedures.
• Work independently, manage priorities, and deliver solutions with minimal supervision.
• Contribute innovative ideas and improvements to infrastructure and application support processes.

Preferred Skills

• Experience working with enterprise monitoring and observability platforms.
• Experience in large‑scale, distributed, multi‑data center environments.
• Strong communication and collaboration skills.