GIS Technician

charlottenc; United States; On-site; USD 34,000 - 42,000; Full time

Job summary

The City of Charlotte is hiring for a field-based inlet inspection role within the Storm Water Services Department. You will document inspections using mobile tools, measure stormwater infrastructure, and support GIS inventory updates.

The job emphasizes field work with first-shift hours and close collaboration with a crew. Required are a related degree or practical experience, ArcGIS familiarity, and strong communication skills.

Qualifications

• This position requires a degree or relevant experience in geography, engineering, CIS, or related field.
• Experience with ESRI ArcGIS and familiarity with Cityworks or similar work-order systems is preferred.
• Strong communication, data management, and problem-solving abilities are essential.

Responsibilities

• Document inlet inspections using mobile software in the field.
• Measure and record physical characteristics of stormwater infrastructure.
• Prepare cartographic exhibits and maintain field equipment.
• Manage work orders in Cityworks and support internal/external customers.
• Collaborate with team to ensure accurate GIS drainage inventory.

Skills

ArcGIS

GIS concepts

Cityworks

MS Office

Communication

Problem solving

Education

Bachelor's degree

Associate degree +1

High school diploma +3

Tools

ArcGIS suite

Cityworks

MS Office

Job description

Department: Storm Water Services Department

Salary: $25.00 - $35.13 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America's Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce
• Valuing teamwork, openness, accountability, productivity, and employee development
• Providing all customers with courteous, responsive, accessible, and seamless quality services
• Taking initiative to identify, analyze, and solve problems
• Collaborating with stakeholders to make informed decisions

SUMMARY

This position is part of the Storm Water Services Strategic Planning and Operations Division and is primarily responsible for ensuring NPDES permit compliance within the Storm Water Inlet Inspection Program. This position will utilize mobile technology to document the inspection and cleaning of street inlets and support the maintenance of the GIS drainage inventory by documenting errors and omissions observed in the field. The position works primarily in the field as part of an inlet inspection crew with scheduled first shift hours.

The salary for this position is: $25.00-$30.55/hr, Commensurate with Experience.

Major Duties and Responsibilities

• Utilize mobile software to document inlet inspection activity and observations.
• Measure and document physical characteristics of stormwater infrastructure.
• Prepare cartographic exhibits.
• Monitor, create, and manage work orders in the Cityworks system.
• Maintain hardware and field equipment.
• Provide support to internal and external customers.
• Perform other duties as assigned.

Knowledge, Skills & Abilities

• Working proficiency with the ESRI ArcGIS application suite.
• Basic understanding of GIS principles and concepts including database structure, data management, analysis techniques.
• Familiarity with Cityworks or other work order management systems.
• Strong understanding of stormwater systems and terminology.
• Ability to interpret construction plans and technical drawings.
• Intermediate proficiency with Microsoft Office products.
• Excellent spatial ability and attention to detail.
• Effective verbal and written communication skills.
• Ability to establish and maintain effective working relationships with other employees and the public.
• Ability to work independently and as a member of a team.
• Ability to diagnose and solve problems.

Preferred Qualifications

• Bachelor's degree in Geography, Engineering, Computer Information Systems, or related field and one (1) year of relevant experience.
• Working proficiency with the ESRI ArcGIS suite of products.

Minimum Qualifications

• High School Graduate or Equivalent and three years related work experience.
• Associate's degree with one-year related work experience.
• Bachelor's Degree

Other Requirements

• This position requires significant judgment in traveling; traversing difficult terrain, retaining structures, barriers, and various urban/rural conditions; encountering a wide range of animals, insects, vegetation, and weather conditions; interacting with public; and experiencing unforeseen conditions/situations in accessing and entering drainage features within the Right of Way, public, and private property. This position requires that the selected candidate be able to walk at least 3 miles per day, stand for at least 8 hours per day, lift, push and pull up to 100 pounds multiple times a day, climb a ladder, bend, crawl and stoop, crawl, traverse and climb difficult Piedmont terrain and waterways in an urban environment, perform work under adverse weather and environmental conditions. The ability to traverse encountered field conditions as part of this position's duties and responsibilities is a condition of employment. Employee must be able to work occasional overtime, various shift hours. Employee must obtain and maintain trainings and certifications essential to the work assignment as directed.

CONDITIONS OF EMPLOYMENT

The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candid