GIS Solutions Engineer

City of West Hollywood, CA; Santa Monica (CA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

The City of West Hollywood is seeking a dynamic GIS Solutions Engineer to lead the City’s geospatial portfolio within the Finance and Technology Services Department. This role spans administration, development, solutions architecture, and analytics to advance municipal GIS initiatives.

You’ll design and execute solutions that translate spatial data into actionable city decisions for leaders and residents. The ideal candidate will have hands-on Esri experience, strong Python/JavaScript/SQL

Qualifications

• Bachelor’s degree in a related field.
• 3–4 years of progressively responsible experience in GIS or related area.
• Strong programming skills in Python, JavaScript, and SQL.

Responsibilities

• Architect and maintain the city’s geospatial infrastructure with scalable, high-performance systems.
• Publish, document, and maintain authoritative GIS data/services across platforms with clear metadata.
• Develop custom GIS applications/tools to streamline city operations and improve service delivery.
• Conduct spatial analysis to support data-driven decisions across departments.
• Create high-quality maps/visualizations for internal and public-facing use.
• Maintain GIS technology roadmap and modernize platform investments.
• Serve as the City’s primary administrator for Tyler Enterprise Permitting and Licensing.

Skills

Esri ArcGIS

Python

JavaScript

SQL

ArcGIS Pro

Education

Bachelor’s degree in a related field

Tools

ArcGIS Enterprise

ArcGIS Online

Field Maps

Job description

Why WeHo

The City of West Hollywood is like no other city in the world. Located in the heart of metropolitan Los Angeles and only 1.9 square miles, the City of West Hollywood was incorporated in 1984 by a unique collaboration of people including lesbian, gay, bisexual, and transgender activists, seniors, and advocates for affordable housing. West Hollywood is an international tourism destination with a diverse population and is also the location of many entertainment, design, technology, and hospitality-based businesses. The City is a robust economic and cultural center instilled with idealism, creativity, and innovation. A spirit of community activism and civic pride thrives in West Hollywood for many of its approximately 36,500 residents. The City of West Hollywood has a strong progressive voice, is a leader among communities, and is filled with a rich history. The City prides itself on strong core values: Respect and Support for People; Responsiveness to the Public; Idealism, Creativity, and Innovation; Quality of Residential Life; Promotion of Economic Development; Public Safety; and Responsibility for the Environment - as well as being proactive in responding to the needs of its diverse community.

How We Serve

The Information Technology Division provides a centralized internal technical support to all departments and divisions in the City to enable the organization to meet its objectives by providing and promoting the use and understanding of technology. We partner with our constituents to: (1) Provide a high level of service; (2) Develop, maintain, and enhance systems; (3) Identify and promote the use of new technologies; (4) Provide support and training; (5) Ensure open and continuous communication and follow-up; and (6) Understand and implement sound industry standards and procedures. In addition, the IT Division strives to enhance technology and access for the City and its citizens by recognizing the need to maintain the City's technology infrastructure, improve access to data, and expand access to resources in our community.

What You'll Contribute

The City of West Hollywood is seeking a dynamic and innovative GIS Solutions Engineer to join our Finance and Technology Services Department. This role owns the City's full GIS portfolio spanning administration, development, solutions architecture, and analysis to advance the City's geospatial initiatives. You'll work hands-on with department stakeholders, vendors, and partners to design and execute solutions that meet real business and technical needs. You'll be the person turning spatial data into decisions city leaders and residents actually use. This position requires a versatile professional who can blend technical expertise with strong communication and project management skills to drive innovative GIS solutions for municipal challenges.

The ideal candidate for this GIS Solutions Engineer position will:

• Be an expert with Esri products, including administration and deployment of ArcGIS Pro, ArcGIS Enterprise (ArcGIS Server & Portal for ArcGIS), ArcGIS Online, and Field Maps.
• Possess hands-on expertise in designing and implementing advanced ArcGIS enterprise system solutions to address complex municipal challenges.
• Have strong programming skills in Python, JavaScript, and SQL, with experience in scripting to automate ETL workflows, GIS tasks, and integrating GIS with other enterprise applications.
• Have experience with administering and maintaining SQL Server enterprise geodatabases, including schema design, user permissions, indexing, performance tuning, data integrity controls, stored procedures, views, and support for published enterprise GIS services.
• Demonstrate proficiency in web mapping technologies, such as ArcGIS Maps SDK for JavaScript and Leaflet, with a strong understanding of UI/UX principles for designing intuitive, accessible, and user-centered GIS applications.
• Excel in project management processes, guiding projects from inception to completion while managing multiple priorities in a professional environment with engaged stakeholders.
• Conduct research and analysis to solve complex technical and administrative problems, making professional recommendations and proposing alternatives.
• Demonstrate the ability to handle multiple projects simultaneously with strong attention to detail.
• Possess excellent communication skills, with the ability to interpret and convey complex technical information to the public, executives, and both technical and non-technical staff.
• Collaborate effectively with various departments to understand their geospatial needs and create tailored solutions.
• Be an independent self-starter with excellent organizational and problem-solving skills.
• Experience with Tyler Energov/EP&L is a plus, but not required.

Key Responsibilities

• Architect and maintain the city's geospatial infrastructure, ensuring scalability and performance.
• Publish, document, and maintain authoritative GIS datasets and services across enterprise and web-based platforms, ensuring that data is accurate, discoverable, appropriately secured, and supported by clear metadata, data dictionaries, service descriptions, and update schedules.
• Develop custom GIS applications and tools to streamline city operations and improve service delivery.
• Conduct spatial analysis to support data-driven decision-making across city departments.
• Create high-quality maps and visualizations for both internal and public-facing applications.
• Stay current on Esri platform capabilities and broader geospatial technology trends, developing and maintaining a GIS technology roadmap that guides system architecture, application development, data management, integrations, modernization efforts, and long-term platform investment.
• Act as the City’s primary internal administrator for the Tyler Enterprise Permitting and Licensing platform.

This position is eligible to work remotely for up to 50% of its time, subject to approval and based on the ongoing operational needs of the City.

For a complete list of duties, please refer to the class specification at: Systems Engineer

Reports to: IT Manager

Education and Experience

• Bachelor’s degree from an accredited four-year college or university in a related field; and,
• Three (3) to four (4) years of progressively responsible experience; or,
• Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.