GIS Analyst II

City Utilities of Springfield; Springfield (MO); Hybrid; USD 74,000 - 92,000; Full time

Job summary

City Utilities of Springfield is seeking a seasoned GIS professional to manage the enterprise GIS lifecycle, ensuring scalable, secure, and efficient GIS infrastructure across ArcGIS Pro, Portal, Server, and Online.

The role requires strong technical leadership, data modeling, and automation using Python, Arcade, Model Builder, and Data Interoperability tools, with experience in ArcSDE and enterprise integrations. Hybrid work option after probation.

Qualifications

• Bachelor’s degree in geospatial sciences or a related field is required.
• Minimum of five years of utility electric, natural gas, water or broadband experience in engineering/operations.
• Strong background supporting GIS networks using Esri ArcGIS applications with at least three years of ArcSDE experience.
• Proficiency in Python, Arcade, or Model Builder for geoprocessing automation.
• Experience with Spatial FME/ETL tools is preferred.
• Ability to architect, implement, and administer enterprise GIS solutions across ArcGIS platforms.

Responsibilities

• Serve as GIS expert for the Enterprise GIS lifecycle, including design, development, data quality, and security.
• Provide technical leadership and training to GIS staff and other users.
• Oversee ArcSDE version control and maintain data integrity and workflow processes.
• Lead and coordinate GIS projects with cross‑functional teams and external contractors.
• Develop and deploy GIS models, scripts, and workflows to automate data processing and reporting.
• Manage enterprise GIS deployment, integration, and security across ArcGIS platforms.

Skills

GIS expertise

Leadership

Training

Communication

Education

Bachelor's degree in Geospatial Sciences

Tools

ArcGIS Pro

ArcGIS Desktop/ArcMap

ArcGIS Server

ArcGIS Online (AGOL)

ArcGIS Portal

Model Builder

Python

Arcade

Data Interoperability

Spatial FME/ETL

Job description

Connect to a career at City Utilities! CU has been connecting our community to the services they need for every day life since 1945. From electricity to power our lives, clean water to be healthy, natural gas to stay warm, internet to keep businesses connected, to transit services to get them where they need to go.

Pay Details: Minimum: $1,415.81/ week Midpoint: $1,769.76 Work Schedule: Monday–Friday 8:00am–5:00pm

Job Description

PURPOSE OF POSITION: The purpose of this position is to manage the entire lifecycle of City Utilities’ Enterprise Geographic Information System (GIS) as a GIS expert. Will be responsible for maintenance, strategic design, development, data quality, and network integrity, as well as implementing data policies and procedures. This includes training and supporting Utility personnel on GIS data usage and its value extraction. Uses technical skills to fulfill internal and external customer requests and applications. These skills should include ArcGIS spatial analysis, Model Builder, Python, Arcade, or programming for data modeling, and Data Interoperability tools. Uses these tools for system data modeling, reporting, custom tracing, and visualizations. Uses communication and problem-solving skills to guide decisions on data integrity throughout the design, development, and deployment of mission‑critical information for Utility operations. This ensures a scalable, secure, and efficient GIS infrastructure.

ESSENTIAL JOB FUNCTIONS

1. An “expert” or highly experienced individual with utility institutional knowledge using the ArcGIS suite of products.
2. Supports the Supervisor‑GIS with leading, overseeing, and supervising other GIS personnel. Leads, trains, and delegates GIS staff under the direction of the Supervisor‑GIS, with regards to GIS related projects.
3. Manages ArcSDE version activity including:
   • Deals with conflict versions and identifying/addressing version/design inconsistencies.
   • Develops workflows for all processes that impact the ArcSDE database. This includes daily editing and data maintenance and ad hoc projects.
   • Reviews ArcSDE log files on a regular basis and makes necessary adjustments if required.
   • Reviews ArcSDE tables to confirm there are no orphaned states, orphaned records in delta tables, and that user log tables are being successfully truncated.
   • Reviews logs and data base lineage to confirm successful execution of compress and analyze.
   • Oversees the process of reconciling and posting all version activity.
4. Responsible for providing technical leadership for GIS staff, as well as training Engineers/Designers, field mobile users (rugged device, tablet, and phone), and other users of GIS by providing large group, small group and one‑on‑one training.
5. Technical Expert:
   • Responsible for overseeing all facets of the ArcGIS suite of products, including ArcGIS Pro, ArcMap, ArcGIS Portal, ArcGIS Server, and ArcGIS Online (AGOL).
   • Provides in‑depth knowledge of utility network data management using ArcGIS Utility Network and Geometric Network.
   • Accountable for Model Builder, Arcade, or Python script for geoprocessing automation.
   • Uses Data Interoperability tools like Spatial FME or ETL/ELT frameworks.
   • Provides support for enterprise GIS deployments and integrations.
6. GIS Infrastructure Design and Management:
   • Designs, implements, and maintains a scalable, secure, and performant GIS infrastructure using ArcGIS Pro, ArcMap, Portal, AGOL, and related systems.
   • Integrates GIS with other enterprise systems (e.g., AIM, Mobile, GLK, WLK) to ensure data consistency.
   • Manages user accounts, access controls, and permissions for the GIS System.
7. Uses Model Builder or programming/scripting to create geoprocessing models that can automate data conversion, maintenance, and create reports or visualizations.
8. Utility Network Data Management:
   • Develops and implements data standards and best practices for utility network data within the ArcGIS Utility Network.
   • Oversees the creation, validations, and maintenance of accurate and up‑to‑date utility network data layers.
9. Product development and functionality:
   • Analyzes user requirements from various utility departments and translates them into technical specifications for GIS functionalities specific to gas, water, electric, and fiber networks.
   • Collaborates with developers, contractors, and fellow IT staff to create new features, applications, and tools for efficient utility network management using ArcGIS Pro and Utility Network tools.
   • Stays up to date on emerging GIS technologies and trends relevant to the utility industry.
   • Creates Esri based applications utilizing core business tools.
10. System Administration and Security:
    • Monitors system performance, troubleshoots technical issues, and performs system maintenance for ArcGIS Pro, ArcGIS Portal, ArcGIS Online (AGOL) and related software.
    • Implements and maintains security measures to safeguard sensitive utility network data.
    • Provides assistance with the installation, configuring, and maintenance of the ArcGIS Enterprise platforms.
11. Responsible for maintaining the quality and integrity of all network data on a regular basis which includes but is not limited to connectivity, corrective actions, loops, multi‑feeds, system integrations, as well as mission‑critical updates such as electric feeder changes, emergency valve isolation analysis, boil advisory analysis, etc.
12. Prepares and presents a variety of written and oral reports.
13. Leads in the variety of planning, design, and analysis work in order to administer GIS activities.
14. Implements the Supervisor‑GIS vision with communicating requirements and priorities that affect the daily activities of employees in the GIS group.
15. Develops and writes GIS training documentation for all enterprise GIS users. Documentation includes system architecture design, web services, tools, developing standards, quality control procedures, and workflows for GIS systems and related applications.
16. Responsible for the development and management of project specifications and graphic standards of GIS data projects for consultants and internal project managers.
17. Uses complex spatial and data analysis tools and techniques within ArcGIS (e.g. Spatial Analyst, 3D Analyst, Insights, Geoprocessing tools, etc.) utilizing GIS data, related add‑ons, and relational databases to meet the needs of internal and external customer requests, including but not limited to modeling of system data, reporting, custom tracing, and specialized views.
18. Applies the basics of Data Interoperability (Spatial FME and ETL/ELT) and how to apply this framework in an enterprise setting.
19. Administers ArcGIS Enterprise deployment, upgrades, and application development (ArcGIS Server, ArcGIS Portal, ArcGIS Online, ArcGIS Pro, ArcGIS Desktop, etc.). This includes defining the customers’ requirements, establishing the data source(s), building the visualization (i.e., map display/document), publishing the data as a service, working with IT to establish an account, testing the application and training the user(s).
20. Performs other project‑related duties or functions as needed when critical to business function.

QUALIFICATIONS

Education and Experience: A bachelor’s degree from an accredited college or university in geospatial sciences, geography, geology, planning, information technology, construction technology, or in a related field is required. Exceptional related experience may be considered in lieu of a college degree on a year‑for‑year basis.

A minimum of five years of recent utility electric, natural gas, water or broadband experience in an engineering or operations supporting role is required.

A strong background supporting GIS networks using Esri ArcGIS applications, with at least three-years of Esri ArcSDE experience, is required.

Python, Arcade, or Model Builder experience is required.

Spatial FME and/or Spatial ETL/ELT experience is preferred.

Geocomputational skills preferred.

Utility Network Data Management experience preferred.

Licensing/Certification

Must have a valid driver’s license (minimum Class F).

Knowledge, Skills, and Abilities

Proficient with: Current Esri products (ArcGIS Suite of products). Current ArcGIS Server or related Esri technologies including ArcGIS Desktop, ArcGIS Pro, publishing services, and deployments in virtual or physical environments. ArcSDE administration.

Working knowledge of: Enterprise-scale utility GIS implementation. Integrating with other Utility T&D applications (i.e., System Modeling Software, Work Management, Customer Information System, Outage Management, etc.). Using Model Builder. GIS Development or scripting languages (i.e, Python, Arcade) for customizing ArcGIS functionalities. Data Interoperability, Spatial FME and ETL/ELT tools.

Ability to

Architect, implement, and administer enterprise GIS solutions and systems that leverage ArcGIS Enterprise platforms: ArcGIS Desktop, ArcGIS Server, ArcGIS Portal, and ArcGIS Online.

Delegate and effectively coordinate the activities of others.

Quickly learn and become familiar with technical subjects.

Communicate clearly, concisely, and convey technical information in non‑technical terms.

Work courteously with customers, co‑workers, and individuals in other departments.

Demonstrated abilities in meeting deadlines and scheduling of work for timely completion.

Effectively utilize a range of digital tools and platforms, including but not limited to Microsoft Office Suite, enterprise software, artificial intelligence‑enhanced applications, and self‑service systems.

Must possess a willingness and capacity to learn and adapt to emerging technologies, including mobile devices, cloud‑based systems, and data‑driven platforms relevant to utility operations.

General understanding of ArcFM configuration and functionality.

High analytical, organizational, problem‑solving, and relational skills.

Excellent oral and written presentation skills.

Strong understanding of enterprise GIS deployments and associated integrations.

Maintain adherence to all company policies.

Physical Requirements

Typically, sedentary work. Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication. Must be able to pass the Ishihara color vision test and/or be able to visually differentiate and identify colors on computer monitor. Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer is required. Bending and stooping may be required for filing and file retrieval. Must be able to visually differentiate between color‑coded lines and symbols associated with utilization of geospatial software. May be required to lift up to 20 pounds occasionally.

Working Conditions

Duties are primarily performed in an office environment. Will require occasional late hours and weekend work to perform system maintenance while users are off the system.

Optional hybrid work from home schedule after probationary period.

Miscellaneous Requirements

Employee must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner. Must be able to work successfully with diverse groups of people.

Testing

Testing may be required.

EEO

City Utilities offers equal employment opportunities to individuals without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, disability, age, veteran status, genetic information or marital status. Learn more about CU and EEO.

Company Culture

Here at CU, we pride ourselves on being a progressive, community‑owned utility serving 320 square miles in southwest Missouri since 1945 with electricity, natural gas, water, broadband, and public transportation services. Our vision is to deliver world‑class services and exceptional value to our customers. This can only be accomplished by hiring and retaining world‑class talent who embody our core values of safety, integrity, customer service, inclusion, leadership, and respect. These guiding principals support our vision and shape our culture and are used every day in everything we do while serving our community.