GIS Analyst

West Unified Communications Services (formerly known as InterCall Asia Pacific); Longmont (CO); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Training resources

Job summary

Intrado is seeking a GIS Analyst to support our GIS team in analyzing, interpreting, and managing geographic data essential to public safety projects. You will lead spatial data initiatives and deliver actionable insights that guide decision-making across departments.

The ideal candidate will have strong geospatial skills, experience with ArcGIS or QGIS, and a passion for applying data to improve emergency responses. This role is based in Longmont, Colorado with a hybrid work model.

Qualifications

• Associate or Bachelor's degree in Geography or GIS-related field.
• Proficiency with ArcGIS, QGIS or equivalent GIS platforms.
• Experience in spatial data analysis and geospatial modeling.
• Strong knowledge of spatial data formats (Shapefile, GeoJSON, KML).
• Working knowledge of SQL/Postgres for databases.
• Excellent analytical, communication, and teamwork skills.

Responsibilities

• Lead development and maintenance of GIS databases and systems.
• Conduct spatial analysis and geospatial modeling to support projects.
• Design, update, and manage digital maps and GIS products.
• Integrate spatial data from diverse sources and ensure data integrity.
• Prepare reports and presentations for stakeholders and leadership.
• Collaborate with cross-functional teams to ensure data reliability.
• Oversee GIS projects by coordinating data gathering and interpretation.
• Provide customer support in field mapping via phone, Teams, or email.
• Stay current with GIS technologies and recommend workflow improvements.

Skills

Geospatial analysis

Data visualization

Communication with stakeholders

Team collaboration

Customer support experience

Education

Bachelor's degree in Geography, Geospatial Information Science, Urban Planning or GIS-related field

Tools

ArcGIS

QGIS

PostGIS/SQL

Remote sensing

Job description

About Us: Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting‑edge company strives to become the most trusted, data‑centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters.

GIS Analyst

• Longmont, Colorado
• Customer Experience
• Hybrid

We are seeking a GIS Analyst to support our GIS team in the analysis, interpretation, and management of geographic data. The ideal candidate will have strong technical skills, experience in geospatial technologies, and a demonstrated passion for leading meaningful projects in public safety (addresses, roads, cities, counties, and states). As a GIS Analyst, you will lead spatial data initiatives and deliver actionable insights that drive strategic decision‑making across departments.

Key Responsibilities

• Lead the development, optimization, and maintenance of complex GIS databases and systems
• Conduct spatial analysis and geospatial modeling to support projects and organizational goals
• Design, update, and manage digital maps and GIS products, ensuring data integrity and accuracy
• Integrate spatial data from diverse sources, including satellite imagery, GPS, and field data, and oversee quality assurance processes
• Prepare comprehensive reports, presentations, and materials to communicate GIS findings to stakeholders and executive leadership
• Collaborate with cross‑functional teams and departments to ensure the reliability and consistency of geospatial data
• Oversee GIS‑related projects by coordinating data gathering, analysis, and interpretation of both spatial and non‑spatial data
• Provide customer support in field mapping, offering guidance via phone, Teams, or email
• Stay current with emerging GIS technologies, software advancements, and industry best practices, and recommend improvements to workflows

Qualifications

• Associates or Bachelor's degree in Geography, Geospatial Information Science, Urban Planning or similar field related to GIS
• Proficiency in GIS software such as ArcGIS, QGIS, or other GIS platforms
• Experience in spatial data analysis, including data manipulation and geospatial modeling
• Strong knowledge of spatial data formats (e.g., shapefiles, GeoJSON, KML, etc.)
• Intermediate understanding of database management systems (e.g., SQL, Postgres)
• Familiarity with remote sensing, GPS technologies, and data collection methods
• Strong analytical, problem‑solving, and organizational skills
• Ability to work both independently and as part of a team
• Experience working with customers and providing exceptional support
• Excellent communication skills and the ability to present technical information clearly to non‑technical stakeholders

Preferred Skills

• Experience with 9-1-1 mapping technology a plus
• Experience with web mapping technologies (e.g., ArcGIS Online)
• Knowledge of Python is helpful

Total Rewards

• Comprehensive benefits package that includes medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan, paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free mental health resources/support
• The starting salary is anticipated between $50,000 and $60,000 and will be commensurate with experience.

Intrado is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Intrado maintains a Drug Free Workplace.