Gift/Toy Shop Store Manager

WSLicensing, Inc.

Cerritos (CA)

On-site

USD 63,000 - 77,000

Full time

13 days ago
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Benefits offered by this job

Paid Time Off

Job summary

Wslala in Cerritos, CA is seeking a hands-on Retail Store Manager to lead our Los Cerritos Center location and deliver an outstanding customer experience daily. You will oversee opening/closing procedures, cash handling, inventory control, visual displays, and store presentation while coaching a small team to perform at their best.

The ideal candidate has 2–4 years of retail leadership, strong communication, and comfort with POS systems.

Qualifications

  • 2–4 years of retail management experience.
  • Ability to recruit, train, and develop a team.
  • Strong communication and problem-solving skills.
  • Proficient with POS, inventory software, and reporting tools.
  • Flexible availability including evenings, weekends, and holidays.
  • High school diploma; bachelor's preferred.
  • Reliable transportation to the Cerritos area.

Responsibilities

  • Oversee daily store operations including opening/closing, cash handling, inventory management.
  • Recruit, train, schedule, and develop sales associates.
  • Drive sales and meet targets monthly/quarterly.
  • Ensure exceptional customer service standards.
  • Manage inventory, displays, store presentation.
  • Monitor operating costs, shrink, and loss prevention.
  • Analyze sales reports and KPIs to identify opportunities.
  • Ensure compliance with policies, safety and California labor laws.
  • Handle customer escalations professionally.

Skills

Retail management
Team leadership
Communication
POS systems
Inventory software
Problem-solving
Organizational skills
Customer service

Education

High school diploma
Bachelor's degree preferred

Tools

POS systems
Inventory software
Reporting tools

Job description

Retail Store Manager (Wslala)

Wslala is a specialty store offering a wide range of toys, stationery, accessories, and cute character products. We're looking for a motivated, hands-on Store Manager to lead our team at our Los Cerritos Center location and deliver an outstanding customer experience.

Key Responsibilities
  • Oversee daily store operations, including opening/closing procedures, cash handling, and inventory management
  • Recruit, train, schedule, and develop a team of sales associates
  • Drive sales performance and meet or exceed monthly/quarterly targets
  • Ensure exceptional customer service standards are consistently met
  • Manage inventory, visual displays, and store presentation
  • Monitor and control operating costs, shrink, and loss prevention
  • Analyze sales reports and KPIs to identify opportunities for improvement
  • Ensure compliance with company policies, safety regulations, and California labor laws
  • Handle customer escalations and resolve issues professionally
Qualifications
  • [2-4] years of retail management experience (or similar leadership role)
  • Proven ability to lead, motivate, and develop a team
  • Strong communication, organizational, and problem-solving skills
  • Comfortable with POS systems, inventory software, and basic reporting tools
  • Flexible availability, including evenings, weekends, and holidays as needed; mall hours may vary seasonally
  • High school diploma required; [Bachelor's degree preferred/a plus]
  • Reliable transportation to the Cerritos area
Compensation & Benefits
  • Annual Salary: $70,000
  • Paid Time Off
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