Gift/Merchandise Team Lead

Buc-ee's, Ltd.; Richmond (KY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

3 Weeks Paid Time Off

401k 100% Match up to 6%

Job summary

Buc-ee's, Ltd. is seeking a Gift/Merchandise Team Leader in Richmond, KY to deliver a clean, friendly, and in-stock store experience. The role requires leadership of store personnel, strong customer service, and proficient use of POS devices.

The position typically works late afternoons and evenings, including weekends and holidays, with a rotating day/night schedule. Severe attention to attendance and compliance with safety and employment laws is expected.

Qualifications

• High school diploma or equivalent preferred.
• Retail or management experience preferred.
• Ability to operate POS systems.

Responsibilities

• Lead gift/merchandise team to deliver a clean, friendly, and in-stock store experience.
• Manage store personnel and promote customer service.
• Resolve customer issues in a friendly and professional manner.
• Communicate professionally with the Store General Manager and employees.
• Ensure safety rules and regulations are followed.

Skills

Leadership

Customer service

Communication skills

Team management

Education

High school diploma or equivalent

Tools

Point Of Sale systems

Job description

Overview

$23.00 * Medical * Dental * Vision * 3 Weeks Paid Time Off * 401k 100% Match up to 6%

The Gift/Merchandise Team Leader delivers assertive leadership to promote a Clean, Friendly, and In-Stock experience to every customer. The Gift/Merchandise Team Lead should have ability to manage store personnel, protect quality, and promote customer service. Gift/Merchandise Team Leaders typically work late afternoon and evening shifts including most weekends and holidays.

The essential job functions include, but are not limited to:

• $23.00 / hour
• Illustrate competent knowledge of various Point Of Sale and transaction devices
• Reconcile multiple shift reports
• Resolve customer issues in a friendly and professional manner
• Assign and inspect elements listed on shift duty list
• Communicate professionally with the Store General Manager and employees
• Understand and apply federal, state, and local laws as they apply to retail sales and general employment matters
• Assure safety rules and regulations are implemented and followed
• Ability to work on the store's busiest days
• Ability to work a rotating schedule that alternates between day and night
• Maintain Regular and prompt attendance
• Effectively and efficiently complete tasks
• Interact professionally with team members
• Ability to work in a fast paced, high pressure environment
• Prolonged walking or standing for 8-12 continuous hours
• Employee must be able to perform essential functions of the job with or without reasonable accommodation

The position requirements include, but are not limited to:

• High school diploma or equivalent preferred
• Retail or management experience preferred
• Frequent bending, stooping, crouching, reaching, balancing, pushing, pulling (e.g. ice cart with 50 or more 20 lb. bags of ice, and lifting product or material weighing 40 lbs. or more)

Joining our team puts you on a path where opportunity for advancement is available.

Buc-ee's, Ltd. is an Equal Opportunity Employer