Gift Shop Shift Supervisor: Fast-Paced, Customer-Driven

Cloverkey; Chicago (IL); On-site; USD 21,000 - 28,000; Part time

Job summary

Cloverkey is seeking a part-time Shift Supervisor for its hospital gift shop. The role requires mornings and weekend availability and 20–25 hours per week in a fast-paced retail setting.

You will support sales targets, maintain visual presentation, manage cash handling, and train staff to deliver excellent customer service. Prior retail and supervisory experience is preferred in a family-owned environment.

Qualifications

• Customer service and sales-driven approach
• Ability to work 20–25 hours weekly, mornings and weekends
• Experience handling cash and POS transactions, hospital setting is a plus

Responsibilities

• Assist customers with information and purchases, process payments, and prepare merchandise
• Support Store Manager in achieving sales targets and metrics
• Maintain store presentation, signage, and inventory controls
• Train staff on product knowledge and customer service standards
• Ensure security, cash handling, and closing procedures are followed
• Open store when needed and supervise cleaning and operations

Skills

Customer service

Sales skills

Communication

Time management

Cash handling

Supervisory experience

Teamwork

Upsell & cross-sell

Education

High School diploma or equivalent

Tools

Point-of-sale system

POS tracking technology

Job description

Cloverkey is seeking a part-time Shift Supervisor for its hospital gift shop. The role requires mornings and weekend availability and 20–25 hours per week in a fast-paced retail setting.

You will support sales targets, maintain visual presentation, manage cash handling, and train staff to deliver excellent customer service. Prior retail and supervisory experience is preferred in a family-owned environment.