Gift Shop Sales Associate (#169)

Cloverkey; Stockbridge (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

Cloverkey, a trusted hospital gift shop partner, seeks a dependable part-time Sales Associate to uphold our commitment to friendly, professional service. You will help customers, meet store goals, and maintain a clean, inviting shop that respects infection prevention standards.

Responsibilities include greeting customers, processing transactions accurately, balancing cash drawers, and supporting daily operations while building positive relationships with hospital staff, volunteers, patients, and

Qualifications

• High School Diploma or equivalent required.
• Previous gifts sales experience preferred.
• Excellent phone etiquette and communication skills.

Responsibilities

• Deliver exceptional customer service and greet every customer.
• Meet store sales goals and contribute to overall store performance.
• Balance and verify cash drawers at the beginning and end of each shift.
• Maintain an organized, clean, and visually appealing gift shop reflecting standards.
• Build rapport with hospital staff, volunteers, patients, and visitors.

Skills

Customer service

Sales skills

Cash handling

Time management

Communication

Education

High School Diploma or equivalent

Job description

Who We Are

Cloverkey is a trusted name in retail gift shops within hospital systems. As a family-owned business, we are built on values of hard work, integrity, and exceptional customer service. We are looking for a part-time Sales Associate who embodies these qualities and is ready to take our gift shop to the next level.

Our Sales Associates play key roles in creating an outstanding shopping experience by delivering exceptional customer service and supporting the daily operations of the gift shop. This position is responsible for helping customers, achieving store sales goals, maintaining a clean and inviting shopping environment, accurately processing transactions, and building positive relationships with hospital staff, volunteers, patients, and visitors. The ideal candidate is dependable, service-oriented, and committed to representing Cloverkey with professionalism and care.

As a valued partner of the hospitals we serve, all candidates selected for employment must successfully complete any required hospital occupational health screenings and onboarding requirements before beginning work. Employment is contingent upon successfully meeting all applicable hospital onboarding and occupational health requirements.

Gift Shop Hours

Monday-Friday: 8:00 AM - 7:00 PM

Saturday-Sunday: 9:00 AM - 6:00 PM

Schedules

Monday-Friday: 20 hours; 10:00 AM - 2:00 PM

OR

Saturday-Tuesday: 19 hours

Saturday-Sunday: 8:45 AM - 2:00 PM

Monday-Tuesday: 3:00 PM - 7:15 PM

Key Responsibilities

• Deliver an exceptional customer experience by warmly greeting every customer, providing personalized service, and inviting them to return.
• Meet individual and store sales goals while contributing to overall store performance.
• Maintain an organized, clean, and visually appealing gift shop that reflects Cloverkey merchandising standards and hospital infection prevention requirements.
• Accurately process customer transactions and handle cash, credit cards, payroll deductions, hospital charge accounts, and other approved payment methods.
• Balance and verify cash drawers at the beginning and end of each shift, following established cash handling procedures.
• Promptly report and document any cash discrepancies in accordance with company policy.
• Maintain reliable attendance, work scheduled shifts, and follow Cloverkey and hospital policies and professional appearance standards.
• Build positive relationships with hospital staff, volunteers, patients, and visitors while representing Cloverkey in a professional manner.
• Understand daily store operations and contribute to a collaborative team environment focused on excellent service and sales results.
• Demonstrate accountability, professionalism, and a commitment to continuous improvement as measured through individual and team performance.
• Other duties as assigned by Store Manager, Assistant Manager, District Manager or Corporate as needed (the above is not an all-inclusive list).

Requirements

MINIMUM QUALIFICATIONS

• High School Diploma or equivalent
• Previous experience in gifts sales or a related field is preferred

Knowledge, Skills And Abilities

• Knowledge of basic math skills for processing transactions
• Excellent phone etiquette and communication skills
• Effective time management skills to prioritize tasks and meet deadlines
• Strong sales skills with the ability to upsell and cross-sell products
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Ability to stand during scheduled shift
• Ability to build rapport with customers with strong customer service skills

Cloverkey is proud to be Equal Opportunity Employer. We are committed to creating an workplace where all employees and applicants are treated with dignity and respect. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.