Gift Shop Sales Associate — Fast-Paced, Customer-Focused

Cloverkey; Boston (MA); On-site; USD 17,000 - 22,000; Part time

Job summary

Cloverkey is seeking a part-time Sales Associate to join our hospital gift shop team. You will deliver exceptional customer service, process transactions, and help achieve store sales goals while maintaining a clean, inviting shopping environment.

The role requires reliable attendance and the ability to build rapport with hospital staff, volunteers, patients, and visitors. Onsite work with hospital onboarding requirements applies.

Qualifications

• High School Diploma or equivalent.
• Previous experience in gifts sales or a related field is preferred.
• Flexible to work 20-29 hours/week.

Responsibilities

• Deliver an exceptional customer experience by warmly greeting every customer, providing personalized service, and inviting them to return.
• Meet individual and store sales goals while contributing to overall store performance.
• Maintain an organized, clean, and visually appealing gift shop that reflects Cloverkey merchandising standards and hospital infection prevention requirements.
• Accurately process customer transactions and handle cash, credit cards, payroll deductions, hospital charge accounts, and other approved payment methods.
• Balance and verify cash drawers at the beginning and end of each shift, following established cash handling procedures.
• Promptly report and document any cash discrepancies in accordance with company policy.
• Maintain reliable attendance, work scheduled shifts, and follow Cloverkey and hospital policies and professional appearance standards.
• Build positive relationships with hospital staff, volunteers, patients, and visitors while representing Cloverkey in a professional manner.
• Understand daily store operations and contribute to a collaborative team environment focused on excellent service and sales results.
• Demonstrate accountability, professionalism, and a commitment to continuous improvement as measured through individual and team performance.

Skills

Customer service

Cash handling

Time management

Communication

Sales skills

Upselling

Education

High School Diploma

Tools

POS system

Job description

Cloverkey is seeking a part-time Sales Associate to join our hospital gift shop team. You will deliver exceptional customer service, process transactions, and help achieve store sales goals while maintaining a clean, inviting shopping environment.

The role requires reliable attendance and the ability to build rapport with hospital staff, volunteers, patients, and visitors. Onsite work with hospital onboarding requirements applies.