Gift Shop Sales Associate - Elevate Patient Experience

Cloverkey LLC; Glenwood (TN); On-site; USD 1,515,000 - 2,066,000; Part time

Job summary

Cloverkey is a family-owned retailer serving hospital gift shops. We are seeking a part-time Sales Associate who delivers exceptional customer service and supports daily shop operations.

You will greet customers, assist with purchases, help meet sales goals, maintain a clean shop, and build relationships with hospital staff, volunteers, patients, and visitors. This role requires reliability, professionalism, and a service-first attitude.

Qualifications

• Basic math skills for processing transactions.
• Excellent phone etiquette and communication skills.
• Effective time management to prioritize tasks and meet deadlines.
• Strong sales skills with ability to upsell and cross-sell.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Deliver an exceptional customer experience by greeting customers and providing personalized service.
• Meet individual and store sales goals while contributing to overall performance.
• Maintain a clean, organized, and visually appealing gift shop reflecting merchandising standards.
• Process transactions accurately and handle cash, cards, and hospital charges.
• Balance and verify cash drawers at shift start/end and report discrepancies.
• Build positive relationships with hospital staff, volunteers, patients, and visitors.
• Understand daily store operations and contribute to a collaborative team environment.

Skills

Basic math

Phone etiquette

Time management

Sales skills

Multi-tasking

Stand for long

Customer rapport

Education

High School Diploma or equivalent

Job description

Cloverkey is a family-owned retailer serving hospital gift shops. We are seeking a part-time Sales Associate who delivers exceptional customer service and supports daily shop operations.

You will greet customers, assist with purchases, help meet sales goals, maintain a clean shop, and build relationships with hospital staff, volunteers, patients, and visitors. This role requires reliability, professionalism, and a service-first attitude.