Gift Shop Sales Associate

BENCHMARK; Stevenson (WA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Full benefits

Job summary

Pyramid Global Hospitality's Skamania Lodge is seeking a Part-Time Gift Shop Associate to greet guests, assist with purchases, and maintain a welcoming sales floor. You will handle cash transactions at the POS, process guest orders, monitor stock levels, price and tag merchandise, assemble gift baskets, and coordinate with other departments to prepare in-room collateral.

Weekend and holiday availability is required; a Food Handler Card and MASt Alcohol Serving Permit may be needed.

Qualifications

• Minimum six months of retail or guest-service experience.
• Ability to obtain Food Handler Card.
• MAST Alcohol Serving Permit preferred or required.
• Weekend and holiday availability.

Responsibilities

• Greet guests in a friendly, helpful, and professional manner.
• Process purchases and suggest complementary items.
• Manage cash transactions and operate the POS accurately.
• Monitor stock levels and restock/display merchandise.
• Prepare gift baskets and in-room amenity orders.
• Coordinate with departments to ensure timely guest services.
• Keep displays clean and inviting.

Skills

Customer service

Cash handling

POS operation

Inventory awareness

Retail sales

Tools

POS System

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:Skamania Lodge is a Pacific Northwest resort set on 175 acres, featuring treehouses, glamping, golf, ziplining, a spa, and multiple restaurants. With over 22,000 sq. ft. of event space, it’s a premier destination for retreats, conferences, and celebrations.Full benefits and perks available at https://skamania.com/careers#PGH-SKLWhat you will have an opportunity to do:Greet customers in a friendly, helpful, and professional mannerAssist customers with purchases and suggest complementary itemsProvide accurate directions and information about resort facilities and amenitiesDemonstrate knowledge of local Columbia River Gorge area activities and dining optionsOpen and close the gift shop following established proceduresCheck daily communication logs and enter new information accuratelyAnswer incoming calls and process guest order requests efficientlyHandle cash transactions, maintain a cash bank, and perform drops and change requestsProcess credit card, room charge, and gift card transactions with proper authorizationAccurately record purchases in the point-of-sale (POS) systemMonitor stock levels and list items on the reorder board as neededReceive, price, and record merchandise per inventory and order guidelinesTrack and maintain accurate counts of backstock items brought to the sales floorParticipate in quarterly inventory countsClean, reset, and restock displays to maintain a visually appealing sales floorAssist in guest-facing classes and workshops as neededAssemble gift baskets and in-room amenities per daily orders and preparation guidelinesCoordinate with other departments to prepare in-room collateral and maintain par levelsDeliver amenities and special orders to guest rooms across the resort propertyWhat are we looking for?A flexible schedule with availability to jump in when needed, cover call-outs, and help our team shine on busy days!Minimum of six months job-related experience.Ability to obtain a Food Handler CardAbility to obtain a MAST Alcohol Serving PermitMust be able to work Weekends and HolidaysCompensationPart-time gift shop associates earn $18/hourFull-time gift shop associates earn $20/hour(Our current opening is for Part-Time)Full Benefits and Perks listed at Skamania.com/careersCompensation:$18-$20Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.