Gift Shop Sales Associate

Fort Fisher Aquarium; Nags Head (NC); On-site; USD 16,763 - 23,875; Part time

Benefits offered by this job

401k retirement benefits

Annual leave for part-time employees

Job summary

A nonprofit aquarium organization in North Carolina is seeking a part-time Gift Shop Sales Associate. You will provide customer assistance and service in the gift shop, including greeting customers, recommending merchandise, and processing sales. Candidates should be flexible, possess a valid driver's license, and able to lift up to 35 lbs. This role offers an hourly rate starting at $14.75 and includes 401k benefits.

Qualifications

• Ability to lift moderately sized boxes and goods, weighing up to 35 lbs.
• Ability to work a flexible schedule, including weekends and holidays.
• Must possess a valid driver’s license.
• Pass a criminal background check.

Responsibilities

• Greet customers and determine what each customer wants or needs.
• Recommend, select, and locate merchandise based on customer needs.
• Compute sales prices, total purchases, and process payments.
• Promote and sell aquarium memberships.

Skills

Customer service

Sales techniques

Communication

Flexibility

Job description

North Carolina Aquarium Society

Position Title: Gift Shop Sales Associate

Department: Gift Shop

Job Classification: Sales Staff

Job Type: Part Time

Summary

The North Carolina Aquarium Society is seeking applicants for the part‑time position of Gift Shop Sales Associate.

The Aquarium Society is a 501c3 nonprofit that serves as the support organization for North Carolina’s three aquariums on the coast (Fort Fisher, Pine Knoll Shores, and Roanoke Island) as well as Jennette’s Pier in Nags Head, N.C. This is not a position with the State of North Carolina.

The Gift Shop Sales Associate reports to the Gift Shop Manager and is responsible for helping to promote and support aquariums by creating an atmosphere that promotes a positive visitor experience. Duties include offering individualized customer assistance and service in the gift shop.

Essential Duties and Responsibilities

• Greets customers and determines what each customer wants or needs.
• Recommends, selects, and helps to locate or obtain merchandise based on customer needs and desires.
• Describes merchandise and explains use, operation, and care to customers.
• Computes sales prices, total purchases, and receives and processes cash or credit payment using a point‑of‑sale system.
• Promotes and sells aquarium memberships.
• Helps customers by providing information, answering questions, obtaining merchandise requested, and completing payment transactions.
• Maintains knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Places special orders or calls other aquarium stores to find desired items.
• Maintains the cleanliness of the store and the product displays.
• Unpacks and organizes stock orders and replenishes inventory on the sales floor.
• Creates an atmosphere that promotes a positive visitor experience.
• Manages difficult or emotional customer situations.
• Responds promptly to customer needs.
• Solicits customer feedback to improve service.
• Responds to requests for service and assistance.

Required Experience/Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift moderately sized boxes and goods, weighing up to 35 lbs.
• Ability to work a flexible schedule, including weekends and holidays.
• Must possess a valid driver’s license.
• Pass a criminal background check.

This is a non‑exempt position with an hourly starting rate of $14.75 per hour.

The North Carolina Aquarium Society offers 401k retirement benefits and annual leave to part‑time employees.

To Apply

The North Carolina Aquarium Society is an Equal Opportunity Employer. This position is open to all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, or status as a covered veteran.

Send cover letter and resume to [email protected] with “Gift Shop Sales Associate” in the subject line.